Transit Data Insights Analyst

Transport for NSW; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work options

Job summary

Transport for NSW is seeking a data-focused professional to join Sydney Metro's team. You will analyse customer, operational, and performance data to identify trends and opportunities, and deliver evidence-based insights to decision-makers.

You'll develop and maintain reporting, dashboards, and presentations to inform decisions at multiple levels, working with internal and external stakeholders. Experience with PowerBI is highly desirable.

Qualifications

• Experience in data analysis, customer insights, or operational performance.
• Ability to translate qualitative and quantitative information into insights.
• Strong written communication and stakeholder engagement skills.

Responsibilities

• Deliver customer-focused operational insights and performance reporting for Sydney Metro.
• Analyse data to identify trends, risks and opportunities for improvement.
• Develop and maintain reporting, dashboards, and presentations for decision-making.
• Collaborate with internal and external stakeholders to improve processes and BI capabilities.

Skills

Data analysis

Stakeholder engagement

Problem solving

Written communication

Attention to detail

Tools

PowerBI

Job description

Transport for NSW is seeking a data-focused professional to join Sydney Metro's team. You will analyse customer, operational, and performance data to identify trends and opportunities, and deliver evidence-based insights to decision-makers.

You'll develop and maintain reporting, dashboards, and presentations to inform decisions at multiple levels, working with internal and external stakeholders. Experience with PowerBI is highly desirable.