Transformation Support Officer

Publicroles; Canberra; Hybrid; AUD 83,000 - 124,000; Full time

Job summary

Chandler Macleod is recruiting on behalf of a government client for a Transformation Support Lead to join a nationally significant program. You will help govern, plan, track and report on strategic initiatives, while maintaining dashboards and preparing briefings for senior stakeholders.

The role requires strong communication, risk management, and the ability to work with delivery teams and executives across functions. Initial security clearance is mandatory, with potential NV1 requirements.

Qualifications

• Experience in transformation, PMO, portfolio, program or project delivery environments.
• Excellent written and verbal communication for executive reporting.
• Strong stakeholder engagement and cross‑functional collaboration.

Responsibilities

• Support governance, planning, tracking and reporting of transformation initiatives.
• Prepare high‑quality reports, briefs and governance documentation for executive stakeholders.
• Maintain portfolio dashboards, roadmaps and performance reporting.
• Coordinate meetings, governance forums and stakeholder engagements.
• Monitor milestones, risks and issues across multiple initiatives.
• Support risk management and benefits realisation activities.
• Promote best practice portfolio and project management.

Skills

Transformation

PMO

Portfolio management

Stakeholder engagement

Governance

Reporting

Risk management

Job description

Government client (agency undisclosed) · Reid, Australian Capital Territory

Hiring organisation Government client (agency undisclosed)

Location Reid, Australian Capital Territory

Employment Temporary

Salary Hourly rate+ Super

Posted 23 September 2026

Closing date 23 October 2026

Source checked 25 September 2026

About this role

Chandler Macleod is recruiting on behalf of our client for experienced Transformation Support Leads to join a nationally significant transformation program. This is an exciting opportunity to contribute to enterprise-wide change initiatives, supporting the successful delivery of strategic outcomes through strong governance, reporting, stakeholder engagement and portfolio coordination.

About the Role As a Transformation Support Lead, you will:

• Support the governance, planning, tracking and reporting of strategic transformation initiatives.
• Work closely with delivery teams, senior leaders and governance forums to enable successful portfolio outcomes.
• Prepare high-quality reports, briefs, presentations and governance documentation for executive stakeholders.
• Maintain portfolio dashboards, reporting artefacts, schedules, roadmaps and performance reporting.
• Support portfolio governance activities, including coordinating meetings, forums and stakeholder engagements.
• Monitor program milestones, dependencies, risks and issues across multiple transformation initiatives.
• Assist with the development and continuous improvement of portfolio management frameworks, templates, tools and processes.
• Contribute to risk management activities, including maintaining risk registers and supporting mitigation strategies.
• Support benefits realisation and performance measurement through the tracking of KPIs and expected outcomes.
• Analyse information and provide insights to support strategic planning and informed decision-making.
• Build strong collaborative relationships across business and enabling functions to support successful delivery outcomes.
• Promote best practice portfolio and project management approaches and contribute to a culture of continuous improvement.

Key Criteria for Success To be successful in this role, you will demonstrate:

• Experience working in transformation, PMO, portfolio, program or project delivery environments.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Excellent written and verbal communication skills, including the ability to prepare high-quality reports, briefs and executive documentation.
• Proven ability to build productive relationships with a diverse range of stakeholders and work collaboratively across teams.
• Strong analytical and problem-solving skills, with the ability to identify issues and develop practical solutions.
• Experience supporting governance processes, reporting activities, risk management and delivery oversight.
• A proactive, self-motivated approach with the ability to work independently and take initiative.
• A growth mindset and commitment to continuous improvement, learning and innovation.
• Strong digital literacy and confidence using reporting, collaboration and project management tools.
• Resilience, adaptability and a positive approach to working in a changing environment.

Mandatory Requirement: Current Baseline Security Clearance. The ability to obtain and maintain an NV1 Security Clearance may also be required.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.

Source and accuracy

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