Transformation Program Assistant

Narooma; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

On-site campus facilities

Wellbeing and support services

Staff discounts

Job summary

Optus is seeking a Transformation Program Assistant to support the GM, IT Transformation in Melbourne. You will manage the governance calendar, meeting packs, RAID logs, and coordinate PMO activities across the program.

The role requires 3–5 years in executive assistance, program coordination or PMO in telecoms or financial services, plus strong Microsoft 365 skills and familiarity with Atlassian tools. This is a hybrid role with an inclusive, diverse team.

Qualifications

• 3–5 years in an executive assistant, program coordinator or PMO analyst role.
• Experience in the telecommunications or financial services industry.
• Proven ability to manage multiple governance streams with high attention to detail.
• Excellent written and verbal communication skills.
• High discretion and reliability with confidential information.

Responsibilities

• Manage the GM's calendar, scheduling, and meeting prioritisation across forums.
• Prepare briefing notes, presentation materials, and talking points for engagements.
• Own the governance calendar, meeting administration, RAID log management.
• Coordinate meeting packs and lead PMO implementation activities.
• Maintain template libraries, embed standards, and train the program team on ways of working.

Skills

Executive support

PMO coordination

Governance management

Attention to detail

Communication skills

Tools

Microsoft 365

Jira

Confluence

Job description

Every day, millions of Australians connect, work, stream, and stay in touch via the Optus network. When it functions effortlessly, it’s often taken for granted. Still, behind it is a team making thousands of decisions each day—decisions that keep people, enterprises, and communities connected.

As a Transformation Program Assistant, you will play a pivotal role within the IT Transformation, providing high-quality executive support to the GM, IT Transformation. This role owns the governance calendar, meeting administration, action and RAID log management, and meeting pack coordination for key program forums.

What You’ll Do | Your day to day will consist of

• Manage the GM's calendar, scheduling, and meeting prioritisation across various forums.
• Prepare briefing notes, presentation materials, and talking points for internal and external engagements.
• Own the governance calendar, meeting administration, action and RAID log management.
• Coordinate meeting packs and lead PMO implementation activities.
• Maintain template libraries, embed standards, and train the program team on ways of working.

What You Bring | What makes you perfect for the role?

• 3–5 years' experience in an executive assistant, program coordinator or PMO analyst role in the telecommunications or financial services industry.
• Proven ability to manage multiple governance streams simultaneously while maintaining high attention to detail.
• Strong proficiency in Microsoft 365 and familiarity with Atlassian tools for program coordination.
• Experience producing high-quality governance artefacts for senior audiences.
• Excellent written and verbal communication skills.
• High degree of discretion and reliability in managing sensitive and confidential information.
• A proactive, organised, solutions-focused approach.

The good stuff…. | What’s in it for you?

• Competitive remuneration, plus $80 monthly credit, 25% off Optus products and exclusive shopping discounts with our retail partners — making everyday life a little more affordable.
• Genuine Flexibility - work three days in the office, two days from wherever works best for you.
• An office campus that has it all - cafes, chill out zones, GP, post office, gym, and on-site childcare centre. It’s built for real life.
• Great leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever matters most to you.
• Inclusive, carer-neutral paid Parental Leave of up to 16 weeks, because family comes first.
• Build meaningful connections through colleague-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Your wellbeing matters, so we offer free counselling and support services, available 24/7 in-person, by phone, SMS, or video.
• A free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon. Or, heaps of onsite parking. Plus, end-of-trip facilities with lockers, showers, irons, and hair dryers.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [e-mail] or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity