Training Manager

UNSW; Sydney; Hybrid; AUD 129,000 - 166,000; Part time

Job summary

UNSW IT in Sydney is seeking a Training Manager on a 10-month day-rate contract to lead learning analysis and design training for upgrades to Admissions systems within the technology delivery portfolio.

You will develop training strategies, create resources across channels, and collaborate with SMEs and the Change Lead. The role is hybrid with minimum 2 days in Kensington campus, and reports to the Change Lead with no direct reports.

Qualifications

• Relevant tertiary qualification and substantial experience in training for organisational change.
• Experience in distilling complex information into simple messages for varied audiences.
• Knowledge of traditional and modern training methods including e-learning and workshops.
• Excellent communication and leadership abilities to manage training programs.

Responsibilities

• Work with SMEs and Change Lead to understand impacts of the change.
• Conduct learning needs analysis and develop a training strategy.
• Create learning resources across channels and media.
• Deliver training activities within set timeframes and measure effectiveness.
• Collaborate with stakeholders to design and deliver learning experiences.

Skills

Change management

Training delivery

Communication

Leadership

Stakeholder engagement

Adaptability

Time management

Problem solving

Collaboration

Analytical thinking

Education

Tertiary qualification

Tools

Camtasia

SnagIt

Articulate Storyline

Articulate Rise

Adobe Premiere Pro

Adobe Illustrator

AI tools

Job description

• Employment Type: 10 month day rate contract role as a Training Manager in UNSW IT
• Location: Kensington campus in Sydney NSW (Hybrid Flexible Working) minimum 2 days in the office.

About UNSW:

UNSW is a leading global university with a diverse and talented community committed to purposeful, impactful work. Ranked among the world’s top 50 universities, and a member of Australia’s group of Eight, UNSW is known for excellence in education, research and innovation.

This Training Manager role supports the embedment of operational change across the UNSW technology delivery portfolio, specifically upgrades to the Admissions systems and processes. They do this by ensuring UNSW staff and students have the ability to use new or improved technology in their day-to-day work. The primary role of the Training Manager is to conduct learning needs analysis and subsequently design, develop, and implement effective and appropriate training activities to maximise adoption of this strategic, operational and technology change initiative.

The role reports to the program Change Lead and has no direct reports.

Specific accountabilities for this role include:

• Work closely with the technical SMEs and the Change Lead to understand the technology and the impacts associated with the change.
• Conduct the learning needs analysis.
• Develop a fit for purpose learning approach and plan and develop a training strategy through analysis of the impacts of the proposed change.
• Develop best fit learning resources across multiple available channels and media.
• Use an effective mix of traditional and digital media, tailoring to impacted stakeholders’ preferences.
• Produce high-quality learning resources and ensure training activities are delivered within set timeframes.
• Consult and work collaboratively with key stakeholders and use subject matter expertise to develop and deliver learning experiences.
• Actively seek feedback to help measure the effectiveness of stakeholder engagement.
• Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.
• Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself or others.

Skills and Experience:

• Relevant tertiary qualification with subsequent extensive experience or an equivalent level of skills and knowledge gained through any combination of education, training, and experience.
• Demonstrated experience in developing and delivering training plans to support organisational change.
• Demonstrated experience in distilling complex information into simple messages with the ability to tailor content for a variety of audiences.
• Knowledge of both traditional and modern training methods, such as mentoring, coaching, on-the-job or classroom training, e-learning, workshops, scenarios and simulations.
• Excellent communication and leadership abilities to effectively manage training programs and collaborate with teams.
• Ability to work in a highly adaptable and consultative manner, working in a collaborative way to deliver the best outcomes.
• Proficiency in evaluating training program effectiveness and gathering feedback from participants to improve future sessions.
• Knowledge of change management principles, especially when implementing new training initiatives or processes.
• Excellent time management and organisational skills with the ability to navigate through competing deadlines.
• An understanding of and commitment to UNSW’s goals, objectives, and values in action, together with relevant policies and guidelines.
• Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.
• Ability to use tools such as Camtasia, SnagIt, Articulate Storyline, Articulate Rise, Adobe Premiere Pro, Adobe Illustrator.
• Experience with AI tools.

Applications close: Sunday 18th of October at 11.30pm

Contact

Jen MacLachlan, Talent Partner, UNSW IT.

[e-mail]

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment