Trade Waitstaff | Opera Bar | Sydney

Applejack Hospitality; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Health and wellbeing resources

Training & progression plan

Flexible rostering

Paid overtime

Company discounts

Leave/time off

Social events

Job summary

Applejack Hospitality’s Opera Bar in Sydney is seeking an experienced Head Waitstaff to deliver high-quality food and beverage service in a fast-paced, premium dining environment. You will lead a section, coordinate orders, and ensure guest satisfaction in line with our standards.

We offer a full-time role with weekend and evening shifts, competitive salary, and opportunities for training and progression within a renowned hospitality group.

Qualifications

• A minimum of two years’ relevant experience in a comparable restaurant environment.
• Strong knowledge of food and beverage service, including wine and cocktail service.
• Ability to work under pressure and handle high-volume service periods.
• Excellent communication and interpersonal skills.
• Commitment to delivering outstanding guest service.
• A current RSA (Responsible Service of Alcohol) certificate.

Responsibilities

• Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards.
• Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.
• Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.
• Oversee and support junior wait staff, providing training, guidance, and feedback.
• Manage table allocations, coordinate with the kitchen and bar teams, and ensure efficient service delivery.
• Respond to and resolve guest concerns in a professional and timely manner.
• Ensure compliance with workplace health and safety, hygiene, and RSA requirements.
• Contribute to maintaining service standards and supporting overall restaurant operations.

Skills

Waitstaff experience

Wine & cocktail service

High-volume service

RSA certificate

Communication skills

Job description

Opera Barby Applejack Hospitality is on the lookout for Trade Waiters to join the team!

• Great pay rates
• Training & Progression plan
• Access to health and wellbeing resources and activities
• Flexible rostering
• Paid overtime and additional leave/time off

We are seeking experienced Waitstaff to join our dynamic team at the our premium dining venue Opera Bar.

The venue - Opera Bar

Effortless, upbeat, and undeniably Sydney - this is where the world comes to meet the city at its best. Where the world meets.Opera Barneeds no introduction, and yet, under Applejack's stewardship, it is being reintroduced to Sydney in the most compelling way possible.The Lower Concourse of the Sydney Opera House is one of the most extraordinary hospitality addresses in the world. It is a place where Sydneysiders come to mark moments, where visitors from around the world come to experience the city at its most iconic, and where hospitality and culture bring out the best in each other.

About the role

As Head Waitstaff, you will provide high-quality food and beverage service in a fast-paced environment, delivering exceptional customer experiences in line with our company standards.

Key Responsibilities

• Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards are maintained.
• Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.
• Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.
• Oversee and support junior wait staff, providing training, guidance, and feedback.
• Manage table allocations, coordinate with the kitchen and bar teams, and ensure efficient service delivery.
• Respond to and resolve guest concerns in a professional and timely manner.
• Ensure compliance with workplace health and safety, hygiene, and RSA requirements.
• Contribute to maintaining service standards and supporting overall restaurant operations.

Skills and Experience

To be considered, you must have:

• A minimum of two years’ relevant experience in a comparable restaurant environment.
• Strong knowledge of food and beverage service, including wine and cocktail service.
• Ability to work under pressure and handle high-volume service periods.
• Excellent communication and interpersonal skills.
• Commitment to delivering outstanding guest service.
• A current RSA (Responsible Service of Alcohol) certificate.

Salary and Conditions

This is a full-time position with an annual salary of $80,000 Grade 4+ plus superannuation, in accordance with industry standards. Weekend and evening work will be required.

Benefits & Rewards;

• Work with a company that values inclusivity and cultural and gender equality
• Access to a range of learning development activities and career progression
• Dedicated mental health program, offering free one on one sessions
• Extensive & ongoing food and beverage training
• Competitive Tip structure
• Paid overtime and additional leave/time off
• Company discount when you dine/ drink at any of our venues
• Social outings and events
• In-venue and company-wide incentives

This opportunity to work with a leading hospitality group with great career progression is not to be missed. As part of our recruitment process, you may be required to undergo a police check.

Reference: OBTW2025