Trade Support Engineer

akunacapital; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Akuna Sydney seeks a Trade Support Engineer to own installation, management, optimization and troubleshooting of our proprietary trading systems within the production environment. You will join a highly collaborative team and influence critical business outcomes.

Requirements include Linux expertise (2+ years), proficiency with Python and Bash, and strong communication. The role emphasizes incident response, on-call readiness, and close collaboration across global offices.

Qualifications

• Linux expertise and hands-on experience with production systems.
• Proficiency with Python, Bash and database structures.
• Excellent oral and written communication skills.
• Collaborative, cross-functional team player across global offices.
• Ability to make sound decisions in a fast-paced environment (incident management).
• On-call availability to work outside core hours or weekends.

Responsibilities

• Provide in-office support to trading teams using proprietary trading systems.
• Troubleshoot critical issues with Development, Trading, and Infrastructure teams.
• Own the release process for upgrades to core trading software.
• Configure and manage production trading applications across desktop and server environments.
• Automate workflows and eliminate manual overhead using standard tools.
• Scale monitoring tools to improve live environment visibility.
• Master proprietary architecture and adapt to ongoing updates in trading ecosystem.

Skills

Linux

Python

Bash

Databases

Communication

Collaboration

Incident management

On-call readiness

Education

STEM degree

Tools

Linux automation tools

Database structures

Job description

About Akuna:

Akuna Capital is an innovative trading firm with a strong focus on collaboration, cutting-edge technology, data driven solutions and automation. We specialize in providing liquidity as an options market maker - meaning we are committed to providing competitive quotes that we are willing to both buy and sell. To do this successfully we design and implement our own low latency technologies, trading strategies and mathematical models.

Our Founding Partners first conceptualized Akuna in their hometown of Sydney. They opened the firm's first office in 2011 in the heart of the derivatives industry and the options capital of the world - Chicago. Today, Akuna is proud to operate from additional offices in Sydney, Shanghai, Singapore and London.

What you'll do as a Trade Support Engineer at Akuna:

We are seeking a Trade Support Engineer to join our dynamic team at Akuna Sydney. In this role, you will take full ownership of installing, managing, optimising, and troubleshooting our proprietary systems within our production trading environment. You will join a highly collaborative, supportive team where every individual is empowered to contribute ideas and drive critical business outcomes.

Production Support and Systems Operations

• Provide in-office support to trading teams using our proprietary trading systems.
• Troubleshoot critical issues alongside Development, Trading, and Infrastructure Teams.
• Own the release process for seamless, reliable upgrades to Akuna's core trading software.
• Configure and manage production trading applications across desktop and server environments.

Automation and Environment Monitoring

• Automate workflows and repetitive tasks to eliminate manual overhead using industry standard tools and methodologies.
• Build safe and secure pipelines to safely scale operational and system changes.
• Scale monitoring tools to enhance system visibility in the live environment.

Continuous Learning and Adaptation

• Master proprietary architecture and rapidly adapt to ongoing updates within our trading ecosystem.
• Support evolving software and system architecture built to meet dynamic market demands.

Qualities that make great candidates:

• Linux expertise: At least 2 years' Linux experience, including strong command line navigation and use of Linux automation tools.
• Scripting and data: Proficiency with Python, Bash and databases structures.
• Soft skills and operational readiness communication: Excellent oral and written communication skills.
• Collaboration: A proven team player capable of building strong cross-functional relationships across multiple global offices.
• Incident management: Ability to make sound decisions in a fast-paced, high-pressure environment.
• Flexibility: On-call availability to work outside of core business hours or on weekends.

Bonus

• Qualifications: Ideally a STEM degree (Bachelors, Masters or PhD) in Computer Science, Engineering, Information Technology or a related field.
• Market exposure: Prior experience within the financial markets industry with an understanding of equity and derivative markets.