Trade Store Manager

Knauf; Gold Coast City; On-site; AUD 110,000 - 135,000; Full time

Benefits offered by this job

Phone and Laptop provided

14 weeks Parental Leave (primary carer

Yearly Pay Review

Discounts on Health Insurance, Gym, QF

Novated leasing and trade discounts

Free onsite parking

Career Development and Training

Job summary

Knauf Australia is seeking a Fulfillment Centre Manager for the West Burleigh site, overseeing daily operations, staff, and continuous improvement initiatives. This role drives customer service excellence while achieving operational targets and KPIs.

Responsibilities include leading trade store personnel, managing inventory and P&L, and coordinating transport to ensure timely, safe deliveries. This role demands strong leadership and organizational skills in a fast-paced environment.

Qualifications

• Experience in sales, distribution or customer service
• Leadership experience essential
• Experience with Microsoft Office and SAP tools

Responsibilities

• Provide leadership and management of trade store personnel
• Establish and maintain a productive, cooperative team environment where customer service is paramount and sales KPI’s are achieved
• Ensure financial compliance and due diligence on site
• Effectively manage trade store profit & loss while implementing strategies to effect change where required
• Full responsibility for managing site inventory
• Provide management with market intelligence
• Effectively manage sales and promotional activities at the trade store
• Manage transport resources to ensure a safe and efficient delivery service

Skills

Sales

Leadership

Customer service

Tools

Microsoft Suite

SAP

Job description

Prior experience within in sales, distribution, or customer service

Leadership experience is essential

Experience using Microsoft Suite and SAP

Ability to work from the West Burleigh site full time – (Mon-Fri – 6am-3pm)

What you will need to join us

Full and Unrestricted Australian working rights – We do not offer visa sponsorship of any kind

Valid Police Check

Ability and willingness to undertake manual handling

Successful completion of pre-employment medical

Why you will LOVE working at Knauf Australia!

$120,000 base salary + super

Phone and Laptop provided

14 weeks Parental Leave (primary carer)

Yearly Pay Review

Access to discounts on Health Insurance, Gym Memberships, Qantas lounge, Novated leasing and trade discounts

Career Development and Training opportunities

Free onsite parking

About the Role

As the Fulfillment Centre Manager, you will oversee the operational activities of the West Burleigh Fulfilment Centre. Your responsibilities will include managing staff, driving continuous improvement initiatives, and ensuring that operational targets are consistently achieved. This role requires strong leadership, organizational skills, and a commitment to operational excellence

Some tasks as part of this role include:

Provide leadership and management of trade store personnel

Establish and maintain a productive, co-operative team environment where customer service is paramount and sales KPI’s are achieved

Ensure financial compliance and due diligence on site

Effectively manage trade store profit & loss whilst implementing strategies to effect change where required

Full responsibility for managing sites inventory

Provide Management with industry relevant market intelligence

Effectively manage sales and promotional activities at trade store.

Manage transport resources to ensure a safe and efficient delivery service

About Us

Knauf is one of the world’s leading manufacturers of modern insulation materials, gypsum wallboard systems, plasters and accessories, thermal insulation composite systems, floor screed, floor systems, and construction equipment and tools.

With more than 250 production facilities and sales organizations in over 90 countries, 40,000 employees worldwide. The Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia.

We are committed to celebrating diversity and creating an inclusive environment. We encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Please let our team know if we can adjust our recruitment process to support your accessibility needs.

Please note, applicants must have full entitlements to work in Australia. As part of the recruitment process, police and medical checks for security clearance pertaining to specific job requirements will be conducted for successful applicants

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