Trade Specialist: Builder Relations & Growth

Bunnings Warehouse; Geelong; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Team discount at Bunnings and otherwes

OnePass membership

Exclusive team member benefits across

12 weeks paid parental leave

Festive gifts

Discounted food and drinks at Bunnings

Travelling store team member options

Career development pathways

Job summary

Joining Bunnings as a Trade Specialist, you'll bring your knowledge, passion and enthusiasm to provide the best experience to our trade customers. You'll have the chance to develop skills in relationship building, high-volume inventory management and logistics, while playing a crucial role in contributing to your warehouse's commercial growth.

You'll handle a diverse client portfolio including residential builders, carpenters, plumbers, electricians, and more, with pathways into other areas such

Qualifications

• Previous experience in a customer service and administrative based role is desirable
• Good computer literacy and the ability to learn new systems including emails, quoting and CRMs
• To be detail oriented with a professional approach
• Confidence to reach out to, connect with, and communicate with customers
• Genuine interest in trade products and an eagerness to learn more about products and services
• To act with integrity, be safe and do your best

Responsibilities

• Provide our customers with the best experience, with a focus on trade products
• Be responsible for our customer management and quoting systems
• Generate future sales leads and maintain relationships within your local area and local organisations
• Work as part of a supportive and inclusive team that makes a difference in the community and has fun along the way

Skills

Customer service

Administrative ability

Computer literacy

CRM experience

Quoting systems

Relationship building

Tools

CRM software

Job description

Joining Bunnings as a Trade Specialist, you'll bring your knowledge, passion and enthusiasm to provide the best experience to our trade customers. You'll have the chance to develop skills in relationship building, high-volume inventory management and logistics, while playing a crucial role in contributing to your warehouse's commercial growth.

You'll handle a diverse client portfolio including residential builders, carpenters, plumbers, electricians, and more, with pathways into other areas such