Trade Specialist: Builder Relationships & Logistics

Bunnings; Australia; On-site; AUD 39,000 - 47,000; Full time

Benefits offered by this job

Team discount

OnePass membership

12 weeks parental leave

Job summary

Bunnings is seeking a Trade Specialist to deliver exceptional customer service to trade customers and manage high-volume inventory and quoting processes. You will build relationships with residential builders, carpenters, plumbers, and electricians while supporting warehouse growth.

You will use CRM and quoting tools, work within a collaborative team, and contribute to a safe, inclusive workplace. A steady hour-based role with opportunity for career pathways.

Qualifications

• Experience in customer service and administrative roles is desirable.
• Good computer literacy and ability to learn new systems (emails, quoting, CRMs).
• Attention to detail with a professional approach.
• Confidence to connect with customers and communicate effectively.

Responsibilities

• Provide customers with best experience focusing on trade products.
• Manage customer relations and quoting processes.
• Generate leads and maintain relationships within local area and organisations.
• Collaborate with team to support warehouse operations and growth.

Skills

Customer service

Administrative support

Communication

Detail oriented

Proactive outreach

Tools

CRM systems

Quoting software

Job description

Bunnings is seeking a Trade Specialist to deliver exceptional customer service to trade customers and manage high-volume inventory and quoting processes. You will build relationships with residential builders, carpenters, plumbers, and electricians while supporting warehouse growth.

You will use CRM and quoting tools, work within a collaborative team, and contribute to a safe, inclusive workplace. A steady hour-based role with opportunity for career pathways.