Trade Specialist

Bunnings Group; Seymour; On-site; AUD 36,000 - 48,000; Full time

Benefits offered by this job

Team discount

OnePass membership

100+ exclusive benefits

12 weeks parental leave

Cafe discounts

Job summary

Bunnings is seeking a Trade Specialist at our Seymour warehouse to serve residential builders, carpenters, plumbers and artisans with the best possible trade product experience. You’ll manage high-volume inventory and relationships while contributing to store growth.

You’ll join an inclusive team, receive structured pathways into Quoting, Account Management and Business Development, and enjoy a competitive hourly rate with benefits as part of our culture.

Qualifications

• Previous experience in a customer service role is desirable.
• Strong computer literacy and ability to learn new systems (emails, quoting, CRMs).
• Detail oriented with a professional approach.
• Confidence to reach out to, connect with, and communicate with customers.
• Genuine interest in trade products and eagerness to learn more.

Responsibilities

• Provide customers with the best experience, focusing on trade products.
• Manage customer relationships and quoting systems.
• Generate future sales leads and maintain relationships in the local area.
• Collaborate within a supportive team and contribute to community initiatives.

Skills

Customer service

Administrative work

CRM software

Sales/lead generation

Tools

Quoting software

Job description

Join us and experience Bunnings from the other side of the counter!What’s in it for you when you’re part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave12 weeks paid parental leave, regardless of genderFun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunitiesWe’re genuinely invested in your career and no matter where you start with us, that pathway is yours to buildAbout the role:Joining Bunnings as a Trade Specialist, you'll bring your knowledge, passion and enthusiasm to provide the best experience to our trade customers. You'll have the chance to develop skills in relationship building, high-volume inventory management and logistics, while playing a crucial role in contributing to your warehouse's commercial growth. You'll handle a diverse client portfolio, including residential builders, carpenters, plumbers, electricians, and more.We provide an adult pay rate for 18 years of age and above at $30.74 per hour for this role.What’s involved:Provide our customers with the best experience, with a focus on trade productsBe responsible for our customer management and quoting systemsGenerate future sales leads and maintain relationships within your local area and local organisationsWork as part of a supportive and inclusive team that makes a difference in the community and has fun along the wayWho we’re looking for:If you’re passionate about customer service and driven to advance your career, this role is for you. It offers pathways into other areas such as Quoting, Account Management, Business Development, and more. You will have an interest in trade products and an understanding of how to drive sales within a retail environment. Experience in the industry is always a plus, however we will make the most of your transferable skills and give you the tools you'll need to succeed.You’ll need:Previous experience in a customer service and administrative based role is desirableGood computer literacy and the ability to learn new systems including emails, quoting and CRMsTo be detail oriented with a professional approachConfidence to reach out to, connect with, and communicate with customersGenuine interest in trade products and an eagerness to learn more about products and servicesTo act with integrity, be safe and do your bestWhen you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is:Submit an application and complete an online chat interview (20 minutes)If successful, next step includes an online video interview (15 minutes)If you’re a match, we’ll invite you to an onsite meet and greet with our leaders (20 minutes)You’ll be part of a workplace where you’ll feel like you belong.We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [e-mail] .Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.About UsBunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.#LI-DNI