Trade Specialist

Bunnings; Launceston; On-site; AUD 35,000 - 50,000; Full time

Benefits offered by this job

Team discounts

OnePass membership

Extensive team member benefits

12 weeks paid parental leave

Festive gifts

Discounted cafe food

Traveling store opportunities

Job summary

Bunnings is seeking a Trade Specialist in Launceston to deliver exceptional service to trade customers. You will manage high-volume inventory and logistics, build relationships with residential builders, carpenters, plumbers, electricians, and more, contributing to store growth.

You will handle quoting systems, customer management, and engage with local organisations while working in a supportive team environment that values safety and integrity.

Qualifications

• Experience in customer service and administrative tasks.
• Ability to learn new systems including emails, quoting and CRMs.
• Detail oriented with a professional approach.
• Confidence to reach out to and communicate with customers.
• Genuine interest in trade products and willingness to learn more.

Responsibilities

• Provide customers with the best experience, focusing on trade products.
• Be responsible for customer management and quoting systems.
• Generate future sales leads and maintain relationships in local area and organisations.
• Work as part of a team that supports the community and has fun.

Skills

Customer service

Administrative experience

Computer literacy

Detail oriented

Communication with customers

Trade product knowledge

CRM systems

Quoting systems

Tools

CRM software

Quoting software

Job description

Benefits

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

About the role

Joining Bunnings as a Trade Specialist, you'll bring your knowledge, passion and enthusiasm to provide the best experience to our trade customers. You'll have the chance to develop skills in relationship building, high-volume inventory management and logistics, while playing a crucial role in contributing to your warehouse's commercial growth. You'll handle a diverse client portfolio, including residential builders, carpenters, plumbers, electricians, and more. We provide an adult pay rate for 18 years of age and above at $30.74 per hour for this role.

What’s involved

• Provide our customers with the best experience, with a focus on trade products
• Be responsible for our customer management and quoting systems
• Generate future sales leads and maintain relationships within your local area and local organisations
• Work as part of a supportive and inclusive team that makes a difference in the community and has fun along the way

Who we’re looking for

• Previous experience in a customer service and administrative based role is desirable
• Good computer literacy and the ability to learn new systems including emails, quoting and CRMs
• To be detail oriented with a professional approach
• Confidence to reach out to, connect with, and communicate with customers
• Genuine interest in trade products and an eagerness to learn more about products and services
• To act with integrity, be safe and do your best

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions.

Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help.

If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you.

For support, contact us at [e-mail].

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early.

We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that’s backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

We are the leading retailer of home improvement and outdoor living products in Australia and New Zealand, and a major supplier to project builders, commercial tradespeople and the housing industry.

Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service.

Our Team Members are the soul of our business, and bring this vision to life every day in our stores throughout Australia and New Zealand.

"We're building the best ... our team makes it happen".

At Bunnings, we believe a diverse team creates the best mix of perspectives which helps us innovate and make better decisions.

We want our team to have diverse thinking, perspectives, backgrounds and education, which supports us in representing the local communities we serve and so our team can bring their whole self to work. A diverse and inclusive team makes everyone feel valued, respected and connected at work.

We’re committed to creating a safe and supportive work environment for all team members regardless of age, disability, gender identity, sexual orientation, race, ethnicity or background.