Trade Sales - Osborne Park

Lawrence And Hanson; Perth; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

No weekend work

Training & development

Inclusive culture

Paid volunteer day

Profit share program

Employee discounts

National mobility

Sustainability focus

Job summary

Lawrence & Hanson in Perth is seeking a hands-on Trade Sales professional to join Osborne Park. You’ll be the friendly face at the trade counter, assist customers, prepare quotes, and guide buyers to the right products with training provided.

This role rewards a proactive, customer‑facing person who thrives in a fast‑paced, social environment. No electrical experience required—just a positive attitude, strong communication, and a passion for delivering value to every customer.

Qualifications

• You don’t need electrical experience — just the right attitude and a passion for helping people.
• Experience in trade sales, retail, hospitality, or any customer-facing role.
• A natural problem solver who enjoys finding solutions.
• Comfortable with tech and familiar with Microsoft Office.
• Positive, energetic, and team-oriented.
• Organised, proactive, and eager to learn.

Responsibilities

• Helping customers at the counter, over the phone, and via email.
• Preparing quotes and guiding customers to the right products (training provided).
• Building strong relationships with customers and suppliers.
• Keeping the branch organised, stocked, and looking great.
• Pitching in across the team to keep things running smoothly.

Skills

Trade sales

Retail experience

Hospitality

Customer-facing

Problem solving

Microsoft Office

Tools

Microsoft Office

Job description

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About the role Reporting to the Branch Manager, this is a hands‑on customer service and sales role focused on delivering an exceptional experience at every interaction. Our purpose as a team is simple: provide value, reliability, and flexibility to every customer, every time.
As the frontline of our business, you’ll be the friendly face at the trade counter, the helpful voice on the phone, and the professional reply via email — ensuring customers get the right products on time and in full.
Duties

• Helping customers at the counter, over the phone, and via email
• Preparing quotes and guiding customers to the right products (training provided)
• Building strong relationships with customers and suppliers
• Keeping the branch organised, stocked, and looking great
• Pitching in across the team to keep things running smoothly

12th October, 2026

About the role Reporting to the Branch Manager, this is a hands‑on customer service and sales role focused on delivering an exceptional experience at every interaction. Our purpose as a team is simple: provide value, reliability, and flexibility to every customer, every time.
As the frontline of our business, you’ll be the friendly face at the trade counter, the helpful voice on the phone, and the professional reply via email — ensuring customers get the right products on time and in full.
Duties

• Helping customers at the counter, over the phone, and via email
• Preparing quotes and guiding customers to the right products (training provided)
• Building strong relationships with customers and suppliers
• Keeping the branch organised, stocked, and looking great
• Pitching in across the team to keep things running smoothly

Skills & Experience
You don’t need electrical experience — just the right attitude and a passion for helping people

• Experience in trade sales, retail, hospitality, or any customer‑facing role
• A natural problem solver who enjoys finding solutions
• Comfortable with tech and familiar with Microsoft Office
• Positive, energetic, and team‑oriented
• Organised, proactive, and eager to learn
• Looking for a role that’s fast‑paced, social, and full of reward

Why You’ll Love Working With Us

• No weekend work enjoy your time off with family and friends
• Training & development through internal programs, accredited programs, and career pathways
• Inclusive culture where everyone is welcome
• Paid volunteer day each year to support a cause you care about
• Profit share program earn more when the team succeeds
• Employee discounts on our products and with major retailers on fuel, movie tickets, and more
• Opportunities to work around Australia Looking for a sea/tree change, we have over 160 branches across Australia.
• Sustainability focus help us build a better future

Who We Are Lawrence & Hanson is Australia’s most trusted electrical wholesaler — and we’ve been powering homes, businesses, and major projects since 1886. With 150+ branches nationwide and the strength of the global Sonepar network behind us, we’re all about sustainability, fostering inclusivity, supporting our communities, innovation, teamwork and getting things done.

Lawrence & Hanson is committed to providing a diverse and inclusive workplace environment; we encourage applications from all backgrounds, ages, genders and communities including our First Nations People.

A Field Sales Representative at our coffee roastery must be a dynamic, engaging and professional individual with a deep appreciation for coffee and a passion for people and sales. They must possess excellent communication skills, maintain a high degree of ownership, display an ability to create synergy, demonstrate care and possess a strong belief in our coffee roastery’s ethos. They should be flexible with working schedules and available to travel for sales visits during business hours.

Job Purpose

The Field Sales Representative is the primary point of contact for our coffee roastery’s clients. They are responsible for sales, client management, and ensuring high customer satisfaction. Their role is focused on developing and maintaining relationships with current clients, prospecting for new clients, and promoting our products with a focus on improving synergy, sales volume, efficiency, and profitability. The Field Sales Representative must demonstrate exceptional customer service, represent our brand and values, and work towards fulfilling our mission to leave customers more satisfied than before their interaction with us.

Key Result Areas

Sales Operations: Effective sales processes must be implemented and followed to allow the business to reach its full potential. These sales strategies should emphasize efficiency and volume to ensure that sales goals are met without compromising product quality or customer satisfaction. Once implemented, these systems need to be constantly reviewed, monitored, and adjusted based on feedback and sales results to maintain their effectiveness.

Client Relationship Management: Our philosophy is centered around doing the right thing for us and for our clients. This philosophy should be maintained by implementing efficient practices for managing relationships with clients to ensure their satisfaction and loyalty. The role of a Field Sales Representative involves clear communication and understanding of the client’s needs and expectations. It requires proactive engagement to ensure all clients are satisfied and receive the level of attention and service they deserve.

Professional Development & Training: Continuous learning and development is crucial in the competitive coffee industry. The Field Sales Representative must commit to ongoing training to stay informed about the latest trends, products, and selling techniques. This commitment not only improves job satisfaction and engagement but also creates a diverse skill set that can benefit the entire team.

Innovation & Competitiveness: Given the highly competitive nature of the coffee industry, it is vital to be innovative and unique in our approach. Our sales representatives must stay ahead of industry trends and find creative ways to showcase our products. This innovation should be a focal point of the Field Sales Representative’s duties.

Key Performance Indicators

Sales Growth: A consistent increase in sales is a clear indicator that our sales strategies are effective and efficient. Sales growth must align with our projections and targets to ensure that our business is developing according to its strategic design.

Client Retention: High client retention rates are indicative of effective client relationship management. Monitoring these rates can provide valuable insight into client satisfaction and the effectiveness of our engagement strategies.

Meetings & Feedback: Frequent communication and feedback are essential in a sales environment. Regular meetings should be conducted to review performance, forecast growth, and take proactive measures against potential future challenges. One-on-one meetings should also be conducted to provide individual feedback, understand motivation factors, and identify opportunities for professional development.

This candidate is required to assist our current and prospective customers with solutions and services for their needs covering business sectors ranging from but not limited to offshore oil and gas, offshore renewables and government entities. It will be necessary to educate our customers about the advantages of Oceaneering Internationals technology, engineered solutions, technical hardware, and associated software through demonstrations and presentations.

Description
This candidate is required to assist our current and prospective customers with solutions and services for their needs covering business sectors ranging from but not limited to offshore oil and gas, offshore renewables and government entities. It will be necessary to educate our customers about the advantages of Oceaneering Internationals technology, engineered solutions, technical hardware, and associated software through demonstrations and presentations.

Responsibilities

• Acts as first point of sales contact for designated region and/or accounts.
• Use Miller Heiman Strategic and Conceptual Selling approach for all opportunities, including Funnel Scorecards and Sales Funnel Stages.
• Works collaboratively with Business Unit leaders, Global Account Directors and Key Account Managers, where applicable, to increase sales, region/account penetration and profitability.
• Provide weekly/bi‑weekly updates on sales activities to be used for monthly update by Regional Sales Manager.
• Position Oceaneering as the supplier of choice over our competitors.
• Identify potential customers early in the sales cycle, to present innovative solutions to challenges and develop competitive advantages.
• Take a leading role in the pre‑proposal clarification process, ensuring that customer specifications and other documents are well‑understood.
• Provide clear and precise intelligence to the Oceaneering Commercial/Tendering Support team in the preparation of bids by giving a direction of customer specific technical needs and expectations.
• Assist in formulation, documentation, and intelligence of sales and bidding strategies, including the determination of target price points.
• Gather intelligence on competitors’ assets, strategies and create a value proposition biased toward Oceaneering products and services.
• Maintain customer relationships with key decision makers to gain intelligence, transitioning to securing profitable/strategic sales wins.
• Ensure that any opportunities or intelligence gained from customers that may have a specific interest in other Oceaneering business unit’s products or services are swiftly passed over.
• Keep the senior management team informed of customer changes, market intelligence, and emerging markets opportunities.
• Record and report all meetings and opportunities into Oceaneering's Customer Relationship Management (CRM) software.
• Create, present and market whitepapers at technical conferences or exhibitions.
• Travel domestically / internationally up to 25%.
• While performing the duties of this job, the employee will be required to travel throughout
• APAC (India, Central Asia & Australia/NZ)
• Overnight stays for business travel is a requirement and will be of varying lengths from time to time

Qualifications

• Professionally qualified/degree educated calibre but can be offset by professional experience.
• Holds a good understanding of the competitive landscape.
• Shows enthusiasm for the services offered to the customer.
• A detailed understanding of the potential business within the marketplace gained through previous experience as a Sales Account Manager / Customer Relationship Manager or Business Development Manager within General Marine/Offshore sector.
• An extensive proven track record of profitable revenue generation in the offshore/subsea services sector is essential.
• Excellent networking, negotiation, and influencing skills are essential with the ability to qualify customers, overcome objections and close a sale.
• Ability to listen to the customer’s needs and develop best‑fit solutions.
• Commercial and contract awareness/experience is necessary.
• Detailed and thorough work ethic.
• Be self‑driven with the tenacity to work independently.
• Able to receive direction and apply imagination to completion.
• Fluent English speaker, both written and spoken.

Knowledge, Skills, Abilities, and Other Characteristics

• Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Volunteers readily; Undertakes self‑development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participate in meetings.
• Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Identifies and resolves problems in a timely manner; Gathers and analyses information skilfully; develop alternative solutions; Works well in group problem‑solving situations; Uses reason even when dealing with emotional topics.
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Ensures that regular consistent communication takes place within the area of responsibility