Trade Department Manager: Lead Growth & Partnerships

Bunnings; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Team discount

OnePass

Member benefits

Parental leave

Festive gifts

Travel store opportunities

Job summary

Bunnings is seeking a Department Manager - Trade to lead a team in a fast-paced, customer-focused trade environment. You’ll drive growth, build capability and deliver everyday on the shop floor, shaping how commercial customers experience Bunnings.

You’ll be part of a supportive store leadership team, inspiring your team, blending frontline leadership with strategic planning, and growing your leadership capability for the future.

Qualifications

• Strong understanding of customer service and commercial outcomes.
• Lead by example in safe work practices and ensure team members follow correct procedures.
• Be able to approach, connect and confidently interact with customers and teams.

Responsibilities

• Lead & develop a team to deliver a consistent, knowledgeable and efficient experience for trade customers.
• Build strong relationships with key customers while driving sales through effective merchandising, strong availability and meaningful customer engagement.
• Work closely with Trade Specialists and the wider store team to deliver a seamless end-to-end experience.
• Use customer insights and feedback to improve service and strengthen long-term customer loyalty.
• Manage rostering, stock flow and day-to-day operations to keep everything running smoothly.
• Support community and local businesses connections that help grow your customer base.

Skills

Customer service

Leadership

Team management

Merchandising

Relationship building

Job description

Bunnings is seeking a Department Manager - Trade to lead a team in a fast-paced, customer-focused trade environment. You’ll drive growth, build capability and deliver everyday on the shop floor, shaping how commercial customers experience Bunnings.

You’ll be part of a supportive store leadership team, inspiring your team, blending frontline leadership with strategic planning, and growing your leadership capability for the future.