Trade Counter Pro: Customer Service, Stock & Delivery

Reece; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Generous discounts

Reece Boost cashback & discounts

Paid parental leave

Job summary

Actrol Kelvin Grove is seeking a friendly Trade Counter Assistant to help engineers, tradespeople and customers access the products they need. You will handle enquiries, provide quotes in person and over the phone, and maintain stock and displays.

This role suits someone with retail or customer service experience, a willingness to learn, and a valid driver’s licence. Weekend shifts and occasional deliveries help keep the branch running smoothly.

Qualifications

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone.
• Willing to learn and adapt to new systems and processes.
• Can pick orders, maintain shop floor displays and ensure information is accurate.

Responsibilities

• Providing customer service and information about products.
• Providing quotes both in person and over the phone.
• Undertaking pick packing and stock control activities.
• Helping keep the branch tidy and safe.
• Making occasional deliveries to customers using a company vehicle.

Skills

Customer service

Retail sales

Phone support

Computer literacy

Tools

POS system

Job description

Actrol Kelvin Grove is seeking a friendly Trade Counter Assistant to help engineers, tradespeople and customers access the products they need. You will handle enquiries, provide quotes in person and over the phone, and maintain stock and displays.

This role suits someone with retail or customer service experience, a willingness to learn, and a valid driver’s licence. Weekend shifts and occasional deliveries help keep the branch running smoothly.