Trade Counter Assistant - Mentone

Reece; Melbourne; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Bonus (performance-based) economy

Annual leave

Learning & development

Employee discounts

Cashback program

Parental leave

Job summary

Reece Group in Mentone, Australia, is seeking a friendly Trade Counter Assistant to help plumbers and tradespeople access the products they need. You’ll provide product information, quotes in person and over the phone, and support stock control.

You’ll be part of a team that values service, accuracy, and safety on the shop floor, with opportunities for development and a range of employee benefits.

Qualifications

• Experience in retail sales or customer service is required.
• Able to pick orders and maintain shop floor displays.
• Willing to learn new systems and adapt to technology.
• Clean, valid drivers license and availability for varied shifts, including weekends.

Responsibilities

• Provide customer service and information about products.
• Provide quotes both in person and over the phone.
• Undertaking pick packing and stock control activities.
• Help keep the branch tidy and safe.
• Make occasional deliveries to customers using a company vehicle.

Skills

Customer service

Sales experience

Stock control

Drivers license

Tech-savvy/learn systems

Job description

Trade Counter Assistant - MentoneAbout Reece PlumbingWe are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.About the roleAs part of the Trade Counter team in Mentone, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.Your day-to-dayA typical day involves:Providing customer service and information about productsProviding quotes both in person and over the phoneUndertaking pick packing and stock control activitiesHelp keep the branch tidy and safeMake occasional deliveries to customers using a company vehicleWe’d love to hear from you if you’re someone who:Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phoneCan pick orders, maintain shop floor displays and ensure information provided is accurateIs tech-savvy and adaptable to learning new systemsHas a clean, valid driver’s licence and is open to working various shifts, including weekendsWants to develop their career - either locally, within our network or head officeOur perks and benefits:Performance based bonusesPaid annual leaveContinuous learning and development programs to support your career goalsGenerous discounts for those looking to renovate their bathroom or kitchenReece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and morePaid parental leaveWhat happens next!After applying, you'll be invited to complete a short 15-20 minute chatbox interview with 5 questions at your own pace. Be sure to check your junk or spam folder if the invitation doesn't appear in your inbox.At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at [e-mail], and our team will be in touch.Reece GroupOur journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.