Trade Counter Assistant (Civil) - Wingfield

Reece Australia Pty Ltd; Adelaide; On-site; AUD 50,000 - 62,000; Full time

Benefits offered by this job

Performance based bonuses

Flexibility around shifts

Paid annual leave

Continuous learning and development

Generous discounts

Reece Boost

Paid parental leave

Job summary

Reece Group in Wingfield is seeking a Trade Counter Assistant (Civil) to support engineers, project managers and tradespeople by providing product information and quotes. You will assist with stock control, order picking, showroom displays and occasional deliveries to customers.

The role offers shifts flexibility, paid annual leave and opportunities for learning and career progression within our nationwide network.

Qualifications

• Experience in customer service or retail sales.
• Ability to assist engineers, project managers and tradespeople.
• Proficient with computers and learning new systems.

Responsibilities

• Provide customer service and product information.
• Give quotes in person and over the phone.
• Undertake pick packing and stock control tasks.
• Help keep the branch tidy and safe.
• Make occasional deliveries using a company vehicle.

Skills

Customer service

Retail sales

Communication

Tools

POS system

Job description

Trade Counter Assistant (Civil) - Wingfield

About Reece Civil We dig deep. We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. When it comes to investing in infrastructure, Reece Civil has the goods to deliver for drainage, sewerage, electrical and other utility projects that keep our communities humming.

About the role

As part of the Trade Counter team in Wingfield, you’ll help engineers, project managers and other tradespeople access the products they need to undertake major projects, as well as undertaking other tasks that keep customers happy and the branch running smoothly.

Your day-to-day

A typical day will involve:

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Helping keep the branch tidy and safe
• Making occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Can use a computer and is happy to learn new systems
• Has a clean valid driver’s licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits

• Performance based bonuses
• Flexibility around shifts
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

What happens next!

After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths. Please check your junk or spam folder if you don't see the invitation in your inbox. At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at [e-mail], and our team will be in touch.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions. We’d love to hear from you. Get in touch at [e-mail]