Trade Counter Assistant - (Civil) Marsden Park

Reece; Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Stable full-time employment

Performance based bonuses

Paid annual leave, sick leave, and Par

Employee discounts across Reece units

Reece Boost benefits

Job summary

Reece Civil is seeking a Trade Counter Assistant at Marsden Park to support engineers, project managers and tradespeople with product information and quotes. You will contribute to a smooth branch operation and help maintain an organized customer environment.

No industry experience is required; comprehensive on-the-job training and self-paced modules are provided. This full-time role offers ongoing development, bonuses, and employee discounts across Reece units.

Qualifications

• Great customer service skills and ability to explain product information clearly.
• Ability to provide accurate quotes in person and over the phone.
• Experience with stock control and keeping the shop floor organized.
• Willingness to upskill through on-the-job training and courses.

Responsibilities

• Provide customer service and product information.
• Prepare quotes in person and by phone.
• Perform pick, packing and stock control tasks.
• Maintain a safe, organized, welcoming branch environment.
• Make deliveries to customers using a company vehicle.
• Continue upskilling with tailored on-the-job training.

Skills

Customer service

Quotes handling

Stock control

Adaptability to learn systems

Job description

Trade Counter Assistant - (Civil) Marsden Park# Reece Group## Trade Counter Assistant - (Civil) Marsden ParkApply: NSW - Marsden Park - 5 Bells Glade: Full time: Posted Today: R-00030715Trade Counter Assistant - (Civil) Marsden Park**About Reece Civil**We dig deep.We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. When it comes to investing in infrastructure, Reece Civil has the goods to deliver for drainage, sewerage, electrical and other utility projects that keep our communities humming.**About the opportunity**As part of the Trade Counter team in Marsden Park, you’ll help engineers, project managers and other tradespeople access the products they need to undertake major projects, as well as undertaking other tasks that keep customers happy and the branch running smoothly.**No industry experience? No problem.**We believe skills can be taught. Whether you're new to the industry or looking for your next career opportunity, we’ll set you up for success with:* Paid comprehensive on-the-job training, covering everything from branch operations and customer service fundamentals to product knowledge.* Access to self-paced online learning modules to help build your skills and confidence throughout your career.* Ongoing courses and opportunities to try something challenging and unlock a new skill.**Your day-to-day*** Providing customer service and information about products.* Providing quotes both in person and over the phone.* Undertaking pick packing and stock control activities.* Maintaining a safe, organised, and welcoming branch environment.* Make deliveries to customers using a company vehicle.* Continue upskilling with tailored on the job training initiatives.**We’d love to hear from you*** We're looking for people with career potential and a growth mindset.* Previous experience in customer service and enjoys helping people both in person and over the phone.* Accurately pick orders, maintain shop floor displays and ensure information provided is accurate.* Tech-savvy and adaptable to learn new systems.* Holds a clean, valid driver’s licence. Valid Forklift licence is ideal but not essential.* Wants to develop their career - either locally, within our broader network or head office!**Our perks and benefits*** Stable full-time employment.* Performance based bonuses.* Paid annual leave, sick leave, and parental leave.* Continuous learning and development programs to support your career goals.* Generous employee discounts across all Reece business units (Plumbing, Bathrooms, HVAC, Irrigation, Fire, and more).* Reece Boost - offering cashback and discounts on groceries, fuel, insurance, shopping, travel, and more.**What happens next?**After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.Please check your junk or spam folder if you don't see the invitation in your inbox. At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at [e-mail], and our team will be in touch.**Reece Group**Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. *Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.*