Trade Counter Assistant - Ringwood

Reece; Melbourne; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Performance-based bonuses

Paid annual leave

Continuous learning & development

Generous staff discounts

Reece Boost cashback & discounts

Paid parental leave

Job summary

Reece Ringwood is seeking a Trade Counter Assistant to support plumbers and tradespeople with product access and information. The role involves handling quotes, stock control, keeping the branch tidy and safe, and occasional deliveries using a company vehicle.

The successful candidate will have retail or customer service experience, be tech-savvy, hold a valid driver's license and be open to varying shifts including weekends. Join a growing team at Ringwood, VIC.

Qualifications

• Experience in customer service or retail sales.
• Ability to assist customers and provide product information.
• Comfortable using tech systems and learning new software.

Responsibilities

• Provide customer service and product information to tradespeople.
• Offer quotes in person and over the phone.
• Handle pick packing and stock control tasks.
• Assist with deliveries using a company vehicle.

Skills

Customer service

Retail experience

Tech-savvy

Driver's license

Job description

Trade Counter Assistant - Ringwood# Reece Group## Trade Counter Assistant - RingwoodApply: VIC - Ringwood - 8 Pilgrim Court: Full time: Posted Today: R-00030661Trade Counter Assistant - Ringwood **About Reece Plumbing**We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day. **About the role**As part of the Trade Counter team in Ringwood, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly. **Your day-to-day**A typical day involves:* Providing customer service and information about products* Providing quotes both in person and over the phone* Undertaking pick packing and stock control activities* Help keep the branch tidy and safe* Make occasional deliveries to customers using a company vehicle **We’d love to hear from you if you’re someone who:*** Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone* Can pick orders, maintain shop floor displays and ensure information provided is accurate* Is tech-savvy and adaptable to learning new systems* Has a clean, valid driver’s licence and is open to working various shifts, including weekends* Wants to develop their career - either locally, within our network or head office **Our perks and benefits:*** Performance based bonuses* Paid annual leave* Continuous learning and development programs to support your career goals* Generous discounts for those looking to renovate their bathroom or kitchen* Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more* Paid parental leave **What happens next!**After applying, you'll be invited to complete a short 15-20 minute chatbox interview with 5 questions at your own pace. Be sure to check your junk or spam folder if the invitation doesn't appear in your inbox.At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at [e-mail], and our team will be in touch. **Reece Group**Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. *This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.*