Trade Counter Assistant - Caulfield (Irrigation & Pools) (TH)

Reece; Melbourne; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Performance based bonuses

Continuous learning and development

Generous discounts for renovating

Reece Boost cashback and discounts

Paid parental leave

Job summary

Reece Irrigation and Pools Caulfield is hiring a Trade Counter Assistant (Branch Staff) to help landscapers and tradespeople access irrigation and pool products. You will handle customer inquiries, provide quotes, and assist with stock, packing and branch operations in a fast-paced retail environment.

The role offers training, potential leadership opportunities, and a chance to grow a career within the Reece network.

Qualifications

• Experience in retail sales or customer service is preferred.
• Ability to pick orders, maintain shop floor displays and provide accurate information.
• Competence with computers and willingness to learn new systems.

Responsibilities

• Provide customer service and product information to customers.
• Quote products in person and over the phone.
• Perform pick packing and stock control tasks.
• Help keep the branch tidy and safe and support branch operations.

Skills

Retail sales

Customer service

Order picking

Stock control

Computer literacy

Job description

Trade Counter Assistant - Caulfield (Irrigation & Pools) (TH)# Reece Group## Trade Counter Assistant - Caulfield (Irrigation & Pools) (TH)Apply: VIC - Caulfield - 865 Glen Huntly Road: Full time: Posted Today: R-00030734Trade Counter Assistant - Caulfield (Irrigation & Pools) (TH)**About Reece Irrigation and Pools**We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with specialist irrigation supplies and services for large commercial spaces, sporting fields, residential backyards, and everything in between **About the role**This is an exciting opportunity to join the Reece Irrigation & Pools branch in Caulfield as a Retail Assistant (known as Branch Staff), with the potential to being appointed into a leadership role with accelerated training. The training consists of tailored programs and initiatives, such as shadowing at multiple metro sites with senior leaders and expediting Reece specific systems training. Retail Assistants are known as a Trade Counter Assistant at Reece and as part of the team in Caulfield, you’ll help landscapers, irrigation specialists and other tradespeople access the products they need to take care of their outdoor spaces, as well as undertaking other tasks that keep the branch running smoothly. **Your day-to-day**A typical day involves:* Providing customer service and information about products* Providing quotes both in person and over the phone* Undertaking pick packing and stock control activities* Help keep the branch tidy and safe* Continue upskilling with tailored on the job training initiatives **We’d love to hear from you if you’re someone who:*** Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone* Can pick orders, maintain shop floor displays and ensure information provided is accurate* Can use a computer and is happy to learn new systems* Wants to develop their career - either locally or within the broader network. **Our perks and benefits:*** Performance based bonuses* Continuous learning and development programs to support your career goals* Generous discounts for those looking to renovate their bathroom or kitchen* Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more* Paid parental leave **What happens next!**Once you've submitted your application, our recruitment team will carefully review it. If you're shortlisted, we'll contact you to discuss the role and the next stages of the recruitment process. Keep an eye on your inbox and junk/spam folder so you don't miss any updates from us.At Reece Group, we prioritise fairness and are here to support you at every step. If you require any adjustments or accommodations during the recruitment process, please contact us at [e-mail] and our team will be happy to assist.