Trade Counter Assistant (Actrol) - Artarmon

Reece Group; Sydney; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Bonuses

Annual leave

Career development programs

Discounts on products

Reece Boost

Parental leave

Job summary

Reece Group is seeking a Trade Counter Assistant (Actrol) in Artarmon to support engineers, project managers and tradespeople with product information, quotes and on-site service.

You’ll handle stock control, pick/pack, and occasional deliveries while helping keep the branch tidy and safe. The role emphasizes customer service, accuracy, and growth within our network.

Qualifications

• Has previous experience in retail sales or customer service and enjoys helping customers in person and over the phone.
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Tech-savvy and able to learn new systems
• Has a clean valid driver’s licence
• Wants to develop their career within our network or head office

Responsibilities

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Helping keep the branch tidy and safe
• Making occasional deliveries to customers using a company vehicle

Skills

Customer service

Retail sales

Communication

Tech-savvy

Driver's license

Tools

POS system

Stock software

Job description

Trade Counter Assistant (Actrol) - Artarmon

About Actrol

We keep things cool!

We are Australia’s leading supplier of plumbing and bathroom products with over 10,000 people located across 900+ branches globally. As part of the Reece group, Actrol is the home of all things refrigeration. Whether it’s a small fridge or walk-in unit, we help fridgies to keep it cool.

About the role

As part of the Trade Counter team in Artarmon, you’ll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch running smoothly.

Your day-to-day

A typical day will involve:

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Helping keep the branch tidy and safe
• Making occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Tech-savvy and adaptable learning new systems
• Has a clean valid driver’s licence
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that’s the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.