Tour Guide & Vessel Master

Prosail Queensland; Whitsunday Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

Prosail Queensland in the Whitsundays seeks an energetic Tour Guide & Vessel Master to lead overnight sailing tours, delivering educational and recreational experiences on the Great Barrier Reef Marine Park. You will combine hospitality with professional seamanship, operating daily charters, guiding snorkelling and island excursions, and providing engaging commentary on marine life and local history.

The role demands strong public speaking, leadership, and safety oversight to ensure guest

Qualifications

• AQF Certificate III or relevant qualification in Tourism, Guiding, or Maritime Operations.
• Master 24m and MED certification is required.
• First Aid, CPR and Advanced Oxygen certification are required.

Responsibilities

• Welcoming and briefing guests on board, ensuring comfort and information.
• Planning daily itineraries and adjusting to weather and guest experience.
• Leading snorkelling, sailing, and island tours with safety emphasis.
• Providing commentary on marine life, island history, and sailing operations.
• Coordinating guest participation and safe boarding at tour sites.
• Maintaining passenger records and ensuring safety compliance.
• Answering questions and delivering environmental presentations.
• Overseeing safety procedures and high standards of seamanship.

Skills

Public speaking

Leadership

Interpersonal skills

Guest relations

Navigation knowledge

Safety awareness

Education

AQF Certificate III in Tourism/Guiding/Maritime Ops

Master 24m and MED

First Aid CPR & Advanced Oxygen

Job description

We are seeking an energetic, customer-focused Tour Guide & Vessel Master to join our overnight sailing tour operations in the Whitsundays. This role is responsible for leading, guiding, and delivering memorable educational and recreational tour experiences for guests exploring the Whitsunday Islands and surrounding Great Barrier Reef Marine Park.

The successful candidate will combine hospitality and interpretive guiding with commercial seamanship, operating daily charters and leading guided water-based activities.

Key responsibilities

• Welcoming and briefing guests on board, ensuring they feel comfortable and informed throughout the tour.
• Planning, adjusting, and carrying out daily schedules and itineraries to suit weather conditions and guest experience.
• Leading and guiding snorkelling, sailing, and island exploration activities, ensuring guest safety and enjoyment.
• Providing engaging commentary on local marine life, island history, and sailing operations.
• Arranging and coordinating guest participation in activities, as well as overseeing safe boarding and disembarking at tour sites.
• Maintaining accurate passenger records and ensuring compliance with safety requirements.
• Answering guest questions, offering educational insights, and delivering presentations on the marine environment.
• Supervising safety procedures on board and ensuring high standards of seamanship, vessel operation, and guest care.

Qualifications Required

• AQF Certificate III or relevant qualification in Tourism, Guiding, or Maritime Operations (or equivalent relevant industry experience).
• Master 24m and MED.
• First Aid, CPR, and Advanced Oxygen Certificates.

Experience & Skills

• Minimum 1-2 years of relevant experience as a marine tour guide and commercial vessel operator.
• Strong local knowledge of the Whitsundays marine environment, navigation channels, and weather patterns.
• Demonstrated ability to lead snorkelling, water activities, and island tours safely.
• Excellent public speaking, leadership, and interpersonal skills.