TOC Incident Response Analyst - Perth (8/6 roster)

JobRadars - AU; Western Australia; On-site; AUD 80,000 - 100,000; Full time

Job summary

JobRadars - AU is looking for an Analyst for the Technology Operations Centre in Perth. This role involves monitoring production-critical technology operations and coordinating incident responses. The Analyst will work closely with various teams to ensure safe and efficient operations in a mining context.

The ideal candidate should have experience in incident response and familiarity with operational technology systems. Strong communication skills and the ability to work under pressure are essential for this position.

Qualifications

• Demonstrated experience in production-critical systems operations.
• Experience in high-availability environments.
• Ability to respond effectively during operational disruptions.

Responsibilities

• Monitor operational technology services and alarms.
• Triage and escalate IT/OT incidents.
• Coordinate incident response across various teams.
• Maintain accurate records of incidents and actions.

Skills

Experience supporting mining operations

Incident response coordination

Communication skills

Understanding of OT systems

ITIL practices

Tools

ITSM tools like ServiceNow

Job description

JobRadars - AU is looking for an Analyst for the Technology Operations Centre in Perth. This role involves monitoring production-critical technology operations and coordinating incident responses. The Analyst will work closely with various teams to ensure safe and efficient operations in a mining context.

The ideal candidate should have experience in incident response and familiarity with operational technology systems. Strong communication skills and the ability to work under pressure are essential for this position.