Therapeutic Youth Worker - Casual

Impact Care Solutions; Sydney; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Salary packaging

Casual loading

Flexible rostering

Job summary

Impact Care Solutions is recruiting Therapeutic Care / Youth Workers for residential OOHC programs in New South Wales. Roles include full-time, part-time, and casual positions offering flexible rostering and trauma-informed, strengths-based support to young people with complex needs.

You will work within a therapeutic care team, building safe relationships and fostering life skills while adhering to safety and documentation requirements. A commitment to CALD and diverse backgrounds is valued.

Qualifications

• Experience delivering trauma-informed, strengths-based care to young people in OOHC.
• Ability to work within a therapeutic care team and follow policies.
• Demonstrated commitment to safety, documentation, and compliance.

Responsibilities

• Build safe, consistent, and trusting relationships with young people in OOHC.
• Support daily routines, community access and life skills development.
• Apply positive behaviour support and de-escalation strategies during distress.
• Collaborate within a therapeutic care team across shifts and duties.
• Participate in rotating shifts including days, supports, awakes, weekends and sleepovers.

Skills

Trauma-informed care

Crisis management

Calm under pressure

Documentation

Cultural competence

Education

Certificate IV in Community Services/Youth Work/Child, Youth and Family Intervention (or higher)

Job description

Make a Lasting Impact with Impact Care Solutions

Impact Care Solutions provides therapeutic, child-safe support to young people in Out-of-Home Care (OOHC) who have experienced trauma, abuse, or neglect. Our focus is practical, trauma-informed care that supports safety, stability, and long-term outcomes.

We are seekingFull-Time, Part-Time and Casual

Therapeutic Care / Youth Workers to join our residential care programs.

Why You’ll Love It

• Meaningful work with young people who genuinely need steady, skilled support
• Training and development in trauma-informed care, behaviour support, and crisis response
• Supportive leadership with clear expectations and accessible guidance
• Flexible rostering across a 24/7 program
• Salary packaging available for permanent roles
• Casual Loading available for casual roles

The Role

You will provide trauma-informed, strengths-based care to young people living in residential OOHC. This includes:

• Building safe, consistent, and trusting relationships
• Supporting daily routines, community access, and life skills
• Implementing positive behaviour support and de-escalation strategies during periods of distress, including aggression or sexualised conduct
• Working collaboratively within a therapeutic care team
• Participating in rotating shifts, including days, supports, awakes, weekends and sleepovers

What You’ll Bring

• Experience supporting young people with trauma, high needs, or challenging behaviours
• Strong understanding of trauma-informed, strengths-based, and neuro-affirming practice
• Demonstrated ability to remain calm and effective in crisis situations
• Confidence with documentation, communication, and compliance requirements
• Cultural competence and the ability to work respectfully with young people from diverse backgrounds, including CALD communities
• Minimum 2 years’ experience in OOHC or complex residential care

Qualifications

• Certificate IV in Community Services, Youth Work, Child, Youth and Family Intervention, or related field (or higher)

Mandatory Requirements

• Current NSW Working With Children Check
• NDIS Worker Screening Clearance (or willingness to obtain)
• Residential Care Workers Register
• Unrestricted Australian Driver Licence
• Willingness to complete police and probity checks

Why People Stay at Impact

People stay at Impact because roles are clearly defined, leadership is accessible, and expectations are realistic and defensible. We prioritise safe care for young people and sustainable workloads for staff.

Child Safe & Inclusive Employer

Impact Care Solutions is committed to child-safe and culturally safe practice. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people from diverse backgrounds.

IMPORTANT INFORMATION

This role is open to Working Holiday Maker (417/462) visa holders for casual positions only. Positions at Impact Care Solutions involve disability and therapeutic support services, which fall within the disability care critical sector.

Under current Department of Home Affairs arrangements, this work may be exempt from the 6-month employment limitation, subject to the visa holder meeting all visa conditions and the role remaining within the scope of disability care. Ongoing employment for WHM visa holders is subject to Department of Home Affairs requirements and operational needs.