Territory Executive, Consumer Electronics

Optus; City of Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive remuneration and employee discounts

Flexible working arrangements

Vibrant office campus

Competitive leave policies

Parental leave up to 16 weeks

Access to industry-focused micro-credentials

Wellbeing support services

Job summary

A leading telecommunications company is seeking a Territory Executive in Melbourne to act as the sales account manager for key retail partners. The role involves driving sales performance and customer-first behaviors while building strong relationships with store owners. You will mentor partners, manage performance, and support operational excellence. This position requires proven experience in telecommunications or consumer electronics and strong leadership capabilities. Optus offers competitive remuneration and flexible working arrangements.

Qualifications

• Proven experience in telecommunications or consumer electronics.
• Strong commercial competence with proven budgeting skills.
• Demonstrated leadership capability in coaching and influencing teams.
• Excellent communication skills with senior leaders.
• Strong planning and organisational skills with ability to work independently.
• High proficiency in relevant software tools.

Responsibilities

• Lead the Optus Partner Business Plan with engaged partners.
• Mentor partners on recruitment and capability uplift.
• Provide ongoing performance management support.
• Build relationships to ensure necessary skills are present.
• Conduct store visits and coaching sessions.
• Support operational excellence and compliance.
• Drive sales performance using insights and data.
• Identify opportunities to grow local market share.

Skills

Sales performance

Customer-first behaviors

Leadership

Commercial competence

Excellent communication

Operational excellence

Tools

Microsoft Office (Excel, PowerPoint)

Uno

Tableau

Tableau

Job description

Territory Executive, Consumer Electronics

Location: Melbourne, VIC

Company: Optus

Type: Full Time

Job ID: 172031

Date: 14 March 2026 1:03 AM

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

The Territory Executive (TE) acts as the sales account manager for key retail partners, driving strong sales performance, customer‑first behaviours, and positive financial outcomes. The role requires capability in sales coaching, marketing, financial management, and influencing partner teams to achieve sales and revenue targets while delivering Optus‑aligned initiatives.

The TE builds and maintains positive relationships with store owners and franchisees to support customer retention and growth through sales enablement, promotions, and product training. Using strong leadership and commercial skills, the TE crafts customer experience, safeguards the Optus brand, and motivates partners to build high‑performing teams and proactively manage profitability.

What You’ll Do

• Lead and champion the Optus Partner Business Plan, ensuring partners are engaged and delivering against objectives.
• Mentor partners on people strategy, including recruitment, capability uplift, and business plan reviews to build engaged and high‑performing teams.
• Provide ongoing performance management support, giving clear feedback and ensuring issues are resolved promptly.
• Build strong partner relationships to ensure the right skills, behaviours, and leadership capability are in place to meet business needs.
• Conduct regular store visits, reviews, and coaching sessions, observing sales conversations and customer experience to drive uplift.
• Support partners with operational excellence, including compliance, system usage, back‑office processes, and meeting regulatory obligations.
• Use insights and data to drive sales performance, support KPI setting, implement incentive programs, and hold managers accountable.
• Supervise market trends, champion innovation, and identify new opportunities to grow local market share and improve the customer experience.

What You Bring

• Proven experience in telecommunications or consumer electronics, including managing franchise groups and driving new business growth.
• Strong commercial competence, with proven track record and ability to manage budgets, achieve financial targets, and make decisions in complex environments.
• Demonstrated leadership capability, with experience coaching, training, influencing at all levels, and leading teams to deliver results.
• Excellent communication and presentation skills (written and verbal), with confidence engaging senior leaders and the ability to challenge or “push back” when needed.
• Strong operational, planning and organisational skills, including journey‑plan creation, progress reporting, time management, and ability to work independently under competing priorities.
• High proficiency in Microsoft Office (especially Excel & PowerPoint), with additional experience in platforms such as Uno and Tableau.

What’s in it for you?

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus in a central and convenient location.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer‑neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future‑ready skills with Optus U’s industry‑focused micro‑credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee‑led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in‑person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [e-mail] or call 1800 309 170.

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