TERMINAL MANAGER MACKAY

Ampol Limited

Mackay Regional

On-site

AUD 180,000 - 260,000

Full time

6 days ago

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Benefits offered by this job

Benefits & Recognition platform

Career development and learning

Paid Parental Leave

Novated Lease options

Employee Share Scheme

Volunteer day

Job summary

Ampol Limited operates Mackay Terminal and is seeking an experienced Terminal Manager to lead operations, safety, and customer service. Based at Mackay, you will manage a small team of direct reports and oversee stock, shipping, and on-call coverage to meet the business plan.

You will drive cost control, budgeting, and project involvement while maintaining a safe, incident-free operation. The role requires strong leadership, cross-functional collaboration, and a commitment to continuous

Qualifications

Experience in petroleum industry or related field.
Proven leadership with high-performing teams.
Knowledge of OH&S, environment, and trade practices law.
Strong safety leadership and risk management.
Experience in operations including ship-to-shore, DG handling, project management, and emergency response.
Excellent written and verbal communication.
Ability to lead cross-functional teams and drive collaboration.
Customer service oriented.
Proven cost management and budgeting awareness.
Strong organizational and time-management skills.
Commitment to continuous improvement.
Willingness to participate in a 24/7 on-call roster.

Responsibilities

Maintain a safe, reliable, and incident-free operation with compliance to company and legal requirements.
Lead day-to-day operations, including stock replenishment, shipping, and on-call roster.
Deliver high-quality service to customers, partners, and stakeholders.
Support and contribute to strategic infrastructure projects and broader business objectives.
Manage budgets, assets, and expenditure (OPEX/CAPEX), including reporting and cost control.
Provide strong leadership and direction, engaging regularly with team members to drive performance.

Skills

Petroleum industry

Leadership

OH&S compliance

Safety leadership

Ship-to-Shore

Dangerous goods

Project management

Emergency response

Communication

Cross-functional leadership

Customer service

Cost management

Time management

Continuous improvement

On-call availability

Education

Job description

At Ampol, we believe in thePower of Us- the extraordinary power of people to connect, act, and make a difference.

As a leading energy companyoperatingacross Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure,tradingand shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people.

Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whetheryou’redeepening yourexpertiseor taking on something new,we’llsupport you to power a career that works for you.

We’rebuilding a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen.

About Infrastructure

Ampol has been proudlyfuellingAustralia since 1900, from humble beginnings, through 120 years of growth and change. We are the operational heart of the business, responsible for the refinement and distribution of petrol and petroleum products. Our operations span the country and working with us will provide you with the opportunity to meet a diverse team of experts who help make Ampol the energy supply chain leader it is today.

This purpose reflects our commitment to delivering value for our customers and our people now, through safe, reliable, and competitive operations. As we look to the future, we will continue to innovate through new energy and fuel solutions to deliver on powering better journeys, today and tomorrow.

About the role

Reporting to the Regional Operations Manager, the Terminal Manager Mackay role will provide leadership and single point accountability for the Terminal Operation to deliver safe, reliable, and efficient operations and ensure safe management of products to meet customer needs.

This role is based at Mackay Terminal and looks after an onsite a team of 3 direct reports, where you can bring your strong leadership experience to empower delivery of results from business plan objectives through a high performing team.

Key responsibilities

Maintain a safe, reliable, and incident-free operation while ensuring compliance with all company and legislative requirements.

Lead day-to-day operations, including stock replenishment, shipping, and participation in an on-call roster.

Deliver high-quality service to customers, partners, and stakeholders across all interactions.

Support and contribute to strategic infrastructure projects and broader business objectives.

Manage budgets, assets, and expenditure (OPEX/CAPEX), including reporting and cost control.

Provide strong leadership and direction, engaging regularly with team members to drive performance and alignment with business goals.

About you:

You are an operations professional with demonstrated success in running operations with a high achievement in health and safety targets. You bring a calm demeanour and able to stay cool in the face of difficult situations. Your commercialskills help youprovide robust input into the investment and expense budgets and monitor operations to ensure costs and expenditure are minimised. You thrive as a people leader and bring proven experience in creating a highly motivated and effective and capable operations team through ongoing development and teamwork.

Key stakeholders will be varied across our internal and external operations and we are looking for someone who can foster relationships and put customer service truly at the heart of what we do.

Key skills and experience:

Demonstrated experience in the petroleum industry or related field

Proven leadership capability with a track record of developing and leading high-performing teams.

Knowledge of Relevant OHS laws, environment, trade practices law will be highly desired.

Strong commitment to safety leadership, risk management, and regulatory compliance.

Experience in operations, including exposure to ship-to-shore activities, dangerous goods handling, project management, and emergency response.

Excellent communication - verbal and written to both internal and external stakeholders

Ability to lead and influence change and effectively collaborate with cross functional groups

Strong focus on customer services

Sound judgement to balance safe performance with sound cost management and customer service

Strong organisational skills ability to prioritise and work in a changing environment with imposed deadlines in a cross functional environment.

Champion and deliver continuous improvement initiatives.

Manage and participate in a 24/7 on call roster

Our totalremunerationis competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars!

Benefits & Perks

Access to Ampol's Benefits & Recognition platform: providing you access to retail discounts and cashbacks at over 500+ retailers in Australia thatassistwith everyday living expenses.

We value recognition. We have an internal recognition platform amplifying the achievements of those who dogreat workanddemonstrateour capabilities and values.