Tenure Support Officer

Department of Mines, Petroleum and Exploration; Perth; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible work arrangements

Work from home options

Training and development opportunities

Ongoing support

Job summary

The Department of Mines, Petroleum and Exploration (DMPE) is seeking an administrator to support mining tenure services in Western Australia. You will process mining tenement applications, dealings and related transactions under the Mining Act 1978, delivering frontline customer service and maintaining key records.

You will work in a fast-paced public sector environment, applying legislation with accuracy and engaging diverse stakeholders, while providing high-quality service and meeting

Qualifications

• Must be eligible to work in Australia (citizen or permanent resident, or hold appropriate visa).
• Strong customer service mindset with ability to handle diverse stakeholders.
• Ability to apply legislation and procedures accurately and efficiently.

Responsibilities

• Process mining tenement applications, dealings and related transactions under the Mining Act 1978.
• Provide frontline customer service and maintain critical title records and systems.
• Support timely and accurate delivery of services to industry, government and community.

Skills

Customer service

Record keeping

Attention to detail

Public sector

Tools

Records management software

Job description

Fixed term opportunity up to 12 months with possibility for extension and/or permanency Looking for a role where great customer service meets meaningful public sector work? Join our team and help deliver critical mining tenure services across WA. As a member of the department, you will help support the development of Western Australia’s resources sector, which oversees resource development and improved environmental outcomes for mining, petroleum and exploration for the benefit of WA and future generations. Our people will be provided with a range of benefits, including flexible work arrangements, working at home, in the field or in the office, training and development opportunities, and ongoing support to enable you to achieve outcomes for our community. We value diversity and appreciate every individual’s perspective, bringing together a diverse and inclusive workforce to drive innovation and success.

The role Play a key role in delivering mining tenure services across Western Australia by processing mining tenement applications, dealings and related transactions under the Mining Act 1978. You'll provide frontline customer service, maintain critical mineral title records and systems, and support the timely and accurate delivery of services to industry, government and the wider community. Bring your strong customer service mindset and administrative expertise to a role where accuracy, attention to detail and responsiveness are key. You will thrive in a fast-paced environment, enjoy working with diverse stakeholders, and be committed to providing high-quality service while applying relevant legislation and procedures.

Please refer to the Job Description Form (JDF) attached for further information regarding the position, including any specific requirements, capabilities and pre-employment checks which will be assessed as part of the selection process. While this selection process will initially be used to fill the above vacancy, it may also be used to fill other similar vacancies (permanent, fixed-term, full-time or part-time) within the department for the next 12 months, from the date that the recruitment breach period has been finalised.

Eligibility

To be eligible for fixed term employment you must be an Australian citizen, permanent resident, have a visa to live and work indefinitely in Australia or have a valid visa to live and work in Australia for the duration of the fixed term employment at the time of application. Should a qualification be required for this position, applicants must provide their certification and/or academic transcripts to verify relevance to the job requirements. Qualifications obtained outside of Australia must be provided with an assessment from the Overseas Qualifications Unit to ensure they meet Australian Standards (this is a free service). To work for DMPE, you must consent to a Nationally Coordinated Criminal History Check and obtain a clearance before you start. If deemed suitable, DMPE will coordinate and pay for your NCCHC as part of your pre-employment checks. More information about eligibility requirements can be found on the Job Description Form.

Further information Please contact Christina Soulos, Team Leader Resource Tenure on [phone] or via [e-mail] or visit our website . You can also keep up to date on DMPE achievements and activities by following us on LinkedIn .

Supporting Diversity and Inclusion

Our department is an equal opportunity employer, supported by the Equal Opportunity Act 1984 (WA), preference may be given to Aboriginal and Torres Strait Islander peoples, people with disability, people of diverse sexualities and youth. We are proud to be recognised as an Inclusive Employer for 2023-2024 by Diversity Council Australia. Learn more about our commitment to diversity and inclusion here.

We use the National Relay Service (NRS) to ensure we are accessible to people who are deaf or have a hearing or speech impairment.

• TTY/voice calls – 133 677
• Speak & Listen – 1300 555 727
• SMS relay – 0423 677 767

If you have any access needs that may require adjustment to allow you to fully participate in the application and interview process, including alternate methods of communication, or to request a document in an alternative format please contact us at [e-mail]

CLOSING DATE

4.00PM on Tuesday, 17 November 2026 (WST) Please ensure you allow yourself sufficient time to lodge your application online as late applications will not be accepted . It is your responsibility to ensure your application is submitted on time.

We look forward to receiving your application and considering you for this exciting opportunity to join our team.