Temporary Admin Officer – Aged Care & Care Coordination

Hunter New England Local Health District; Newcastle-Maitland; On-site; AUD 78,000 - 80,000; Full time

Benefits offered by this job

Salary packaging

Superannuation options

On-site health campus

Job summary

Hunter New England Local Health District is seeking an Administration Officer Level 4 on a Temporary Full Time contract for 38 hours per week at Wallsend Health Campus. The role supports the Transitional Aged Care Program with brokered services, client records and invoicing tasks for a compassionate aged care team.

You will coordinate external services, reconcile invoices, and generate monthly reports while collaborating with a multidisciplinary team to ensure high-quality care for older people.

Qualifications

• Relevant qualifications and/or experience consistent with an Administration Officer Level 4 position.
• Demonstrated administrative experience, including accurate record keeping, data entry and database management.
• Strong organisational skills and the ability to prioritise competing demands and meet deadlines.
• Excellent communication and interpersonal skills.
• Ability to work effectively both independently and as part of a multidisciplinary team.

Responsibilities

• Coordinating and arranging support services with external providers in a timely and efficient manner.
• Developing and maintaining positive working relationships with service providers and liaising with them regarding client needs and requirements.
• Maintaining accurate and up-to-date client records, including monitoring services and changes to client requirements.
• Reconciling service provider invoices against client services and maintaining accurate database records before forwarding invoices for processing.
• Generating monthly reports and assisting with monitoring brokerage expenditure.
• Organising transport services for clients attending medical and other essential appointments.
• Responding to enquiries from clients, families and advocates and assisting to resolve service-related issues.
• Liaising with the multidisciplinary team and external providers to support effective communication and continuity of care.
• Undertaking general administrative duties to support the smooth day-to-day operation of the program.

Skills

Organised

Excellent communication

Interpersonal skills

Data entry

Database management

Administrative coordination

Education

Administration qualification or equivalent

Job description

Hunter New England Local Health District is seeking an Administration Officer Level 4 on a Temporary Full Time contract for 38 hours per week at Wallsend Health Campus. The role supports the Transitional Aged Care Program with brokered services, client records and invoicing tasks for a compassionate aged care team.

You will coordinate external services, reconcile invoices, and generate monthly reports while collaborating with a multidisciplinary team to ensure high-quality care for older people.