Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra Corporation; Mount Isa City; Sur place; AUD 50 000 - 65 000; Plein temps

Avantages offerts par ce poste

30% Telstra discounts

16 weeks parental leave

Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Flexible hours

Résumé du poste

Telstra is seeking a Retail Customer Service & Sales Consultant in Mount Isa, Queensland. You will help customers choose tech solutions, stay current on devices and services, and work with your team to hit store goals while delivering outstanding service.

${Telstra} offers generous benefits and a supportive culture designed to help you grow within an iconic Australian brand.

Qualifications

• Strong communication, listening, and rapport-building skills.
• Ability to tailor solutions and explain tech products simply.
• Proactive in meeting or exceeding sales targets and KPIs.

Responsabilités

• Deliver exceptional customer experiences helping customers select products and services.
• Stay updated on Telstra gadgets and services to guide customers effectively.
• Use consultative selling to meet or exceed sales targets and KPIs.
• Collaborate with teammates to maintain a welcoming store environment.

Connaissances

Communication

Solution oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Description du poste

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we're more than just a leading telecommunications company-we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an iconic Aussie brand that's been connecting Australians for generations. You won't just be a friendly face in-store-you'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

What You'll Be Doing

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary And Benefits

• Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
• Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
• Training & Career Growth Opportunities: Access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
• Flexibility: We offer flexible working hours and a supportive approach to parental leave-do it your way!
• Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
• Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.

Is It You We're Looking For?

• Great Communication Skills: You're a natural at connecting with people and making their day better.
• Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
• Sales Drive: You're motivated to achieve (and exceed!) sales targets and KPIs.
• Passion for Learning: You're eager to grow and develop your skills in a dynamic environment.
• Resilience and Positivity: You have a can-do attitude, even when things get busy.
• Customer-Facing Experience: Previous experience is a plus but not required-bring your enthusiasm and we'll teach you the rest!

Join Us At Telstra Retail

When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can't wait to see what you'll bring to our team!