Telstra Retail: Casual Customer Service & Sales Consultant SUNBURY

Telstra Corporation; Melbourne; Vor Ort; AUD 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

Telstra Discounts

Parental Leave

Learning & Growth

Flexible Hours

Recognition Programs

Inclusive Culture

Zusammenfassung

Telstra is seeking a Retail Customer Service & Sales Consultant in Melbourne to help customers find the right tech solutions and provide expert guidance that improves everyday life. Join a dynamic team, strive to meet and exceed sales KPIs, and grow your career within an iconic Aussie brand that champions diversity, inclusion and development through extensive training and flexible working options.

Enjoy perks like Telstra discounts, parental leave options and access to a vast learning library as

Qualifikationen

• Great communication skills and the ability to connect with customers.
• Solution-oriented with a friendly, consultative approach.
• Sales-driven mindset with focus on meeting KPIs.
• Willingness to learn and adapt in a dynamic environment.
• Customer-facing experience is a plus but not required.

Aufgaben

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Kenntnisse

Great communication skills

Solution-oriented

Sales drive

Passion for learning

Resilience and positivity

Customer-facing experience

Jobbeschreibung

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we're more than just a leading telecommunications company-we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an iconic Aussie brand that's been connecting Australians for generations. You won't just be a friendly face in-store-you'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

What You'll Be Doing

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary And Benefits

• Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
• Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
• Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
• Flexibility: We offer flexible working hours and a supportive approach to parental leave-do it your way!
• Recognition & Rewards: Benefit from performance rewards and a range of recognition programs to celebrate your success.
• Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.

Is It You We're Looking For?

• Great Communication Skills: You're a natural at connecting with people and making their day better.
• Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
• Sales Drive: You're motivated to achieve (and exceed!) sales targets and KPIs.
• Passion for Learning: You're eager to grow and develop your skills in a dynamic environment.
• Resilience and Positivity: You have a can-do attitude, even when things get busy.
• Customer-Facing Experience: Previous experience is a plus but not required-bring your enthusiasm and we'll teach you the rest!

When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can't wait to see what you'll bring to our team!