Telecommunications Technician - DMR Specialist

BAI Communications; Mackay Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work options

Learning & development programs

Inclusive culture

Leave benefits

Job summary

BAI Communications is seeking an experienced Telecommunications Technician to install, configure, commission and maintain MOTOTRBO DMR systems across diverse environments. You will deploy IP Site Connect, Capacity Plus/Max and support RF infrastructure, subscriber equipment and network integrations.

The role requires hands-on experience, strong RF knowledge and the ability to travel to regional and remote sites.

Qualifications

• Certificate or Diploma in Telecommunications or related discipline.
• Minimum 3 years’ experience in radio communications environments.
• Demonstrated hands-on experience with MOTOTRBO DMR systems.

Responsibilities

• Install, configure and commission MOTOTRBO repeaters and radios.
• Deploy DMR architectures including IP Site Connect, Capacity Plus/Max.
• Program radio terminals using RM and CPS.
• Perform preventative and corrective maintenance on DMR infrastructure.

Skills

MOTOTRBO DMR

RF troubleshooting

IP networking

Field installation

Customer support

Education

Certificate or Diploma in Telecommunications

Tools

MOTOTRBO RM

CPS

SLR5500/SLR8000

RF antennas

Job description

WHY BAI COMMUNICATIONS

It’s an exciting time to be part of BAI Communications. Building on our achievements in broadcasting, telecommunications and critical communications, we continue to expand our operations, helping connect people and support communities. We operate one of the world’s most extensive broadcast networks, delivering fully managed television and radio services to 99% of the Australian population. During crises such as natural disasters, national broadcasters depend on BAI to maintain vital communications, while emergency services trust us to keep them connected and informed. As 5G technology transforms connectivity, BAI is leveraging global experience to enable comprehensive coverage in challenging environments—buildings, tunnels, stadiums, and high-density areas. This expertise positions us at the forefront of intelligent, connected infrastructure development across Australia. Our acquisition of Titan ICT has strengthened our mission‑critical capabilities, adding deep expertise in mining, resources, and energy industries. This expansion enables us to deploy robust solutions across Australia’s most demanding operational environments.

LET’S EXPLORE THE ROLE

We are seeking an experienced Telecommunications Technician to join our growing Critical Communications team. In this role, you will be responsible for the installation, configuration, commissioning, maintenance and support of Motorola MOTOTRBO Digital Mobile Radio (DMR) systems, ensuring reliable, secure and high‑performance communications for customers operating in critical and challenging environments. Working across a variety of projects and industries, you will deploy and support advanced radio networks including IP Site Connect, Capacity Plus, Capacity Max and associated applications, while providing technical expertise across RF infrastructure, subscriber equipment and network integrations.

Key Responsibilities:

System Installation & Commissioning

• Install, configure and commission Motorola MOTOTRBO repeaters, subscriber radios, system servers and applications.
• Deploy and support DMR architectures including IP Site Connect, Capacity Plus, Capacity Max and TRBOnet environments.
• Program radio terminals and infrastructure using Motorola Radio Manager (RM) and Customer Programming Software (CPS).
• Install and align RF equipment, antennas, feeder systems and associated infrastructure.

Operations & Maintenance

• Perform preventative and corrective maintenance on DMR infrastructure and subscriber equipment.
• Monitor system performance and conduct RF and network diagnostics.
• Troubleshoot RF, hardware, software and IP networking issues.
• Perform firmware upgrades, patch management and hardware replacements.

System Integration

• Configure voice and data networks using Motorola MOTOTRBO technologies.
• Integrate DMR systems with IP backhaul, microwave networks and dispatch platforms.
• Support customer applications including GPS tracking, telemetry and text messaging solutions.

Technical Support & Documentation

• Provide Level 2 and Level 3 technical support to customers and operational teams.
• Maintain programming records, technical documentation and configuration logs.
• Produce commissioning reports and as‑built documentation.

Compliance & Safety

• Ensure compliance with ACMA licensing requirements and industry standards.
• Follow WHS requirements and cybersecurity best practices.
• Support safe work practices across metropolitan, regional and remote environments.

LET’S HEAR ABOUT YOU

You are a technically capable communications professional who thrives on solving complex challenges and delivering high‑quality customer outcomes. You will bring:

• Certificate or Diploma in Telecommunications, Electronics or related discipline.
• Minimum 3 years’ experience in radio communications environments.
• Demonstrated hands‑on experience with Motorola MOTOTRBO DMR systems.
• Strong knowledge of MOTOTRBO system architecture, deployment and support.
• Experience with SLR5500, SLR8000 or similar repeater platforms.
• Sound understanding of RF propagation, antenna systems, duplexers, and combiners.
• Knowledge of IP networking fundamentals including routing, switching, VLANs, and QoS.
• Ability to interpret RF path profiles, schematics, and technical diagrams.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Excellent communication and stakeholder engagement skills.
• Current driver’s licence and willingness to travel to regional and remote sites.

Desirable:

• ACMA Open Cabling Registration.
• RF Awareness certification.
• Working at Heights certification.
• Experience supporting customers in mining, resources, utilities, or critical communications environments.
• Experience working remotely and independently in field‑based roles.

BENEFITS & CULTURE

At BAI, we value diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, culturally diverse communities, people with disability, and LGBTQIA+ individuals. Guided by our principles—One BAI Team, Customer First, Adapt and Learn, and Drive Sustainable Growth—we create an environment where you can thrive.

Why join us?

• Inclusive culture supported by a DEI strategy, Champion Network, Diversity Council membership, and regular events.
• Strong focus on development with a performance framework and LinkedIn Learning access.
• Flexible work options, gender‑neutral parental leave, study, and volunteer leave.
• Recognition programs for high performance and peer appreciation.
• Corporate discounts and novated leasing via SG Fleet.
• A referral program that reflects our positive culture.

BAI is committed to inclusive recruitment. If you need adjustments or alternative application options, please contact ••••@baicommunications.com.

Agencies, please note: All BAI vacancies are managed by our internal Talent Acquisition Team. Should external assistance be required, we will contact our preferred agency partners. Thank you.