Telecom Field Technician: On-Site Install & Service Expert

Placements24; Newlands; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive remuneration package

Tools and equipment provided

Health insurance benefits

Ongoing training and skill development

Advancement opportunities

Job summary

Placements24 is seeking a dedicated Telecom Field Technician to join our service delivery team. You will install, maintain, and repair telecom equipment at customer sites and network points, ensuring high-quality service delivery and customer satisfaction.

The role requires practical, detail-oriented individuals with strong on-site support skills and a commitment to network integrity, safety, and professional customer interactions.

Qualifications

• Experience in a field technician role, preferably in telecommunications.
• Knowledge of telecommunications hardware, installation techniques, and basic networking principles.
• Ability to use hand tools and specialized testing equipment.
• Good customer service skills and a professional demeanor.
• Willingness to work flexible hours and travel within the designated service area.
• Valid driver's license and a reliable means of transport.

Responsibilities

• Install and configure CPE, including modems, routers, and VoIP devices.
• Perform basic network troubleshooting and diagnostics.
• Run and terminate copper and fiber optic cables, ensuring neat and compliant installations.
• Respond to service requests for repairs and upgrades in a professional manner.
• Test installed equipment and services to verify functionality.
• Maintain a clean and organized work area and ensure safety protocols are followed.

Skills

Customer service

Attention to detail

On-site support

Tools

Hand tools

Testing equipment

Job description

Placements24 is seeking a dedicated Telecom Field Technician to join our service delivery team. You will install, maintain, and repair telecom equipment at customer sites and network points, ensuring high-quality service delivery and customer satisfaction.

The role requires practical, detail-oriented individuals with strong on-site support skills and a commitment to network integrity, safety, and professional customer interactions.