Technology Solutions Advisor

Crown Equipment Pty Ltd - Australia; City of Monash; Hybrid; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Access to discounts and cashback from over 400+ retailers

Health and wellbeing platform support

Corporate Rates for Private Health Insurance

Inclusive working environment

Employee Assistance Program for counselling options

Job summary

Crown Equipment Pty Ltd - Australia is seeking an ambitious Technology Solutions Advisor based in Melbourne. This role involves helping customers adopt the latest industrial tech solutions and requires strong communication and organizational skills. A willingness to travel across Victoria and Tasmania is key, making this an exciting opportunity for recent graduates aiming to grow in the industrial technology sector.

Crown offers a benefits program, health and wellbeing support, and a commitment to employee development. Join a respected company with over 50 years in the Australian market!

Qualifications

• Willingness to travel (1-2 weeks per month across Victoria and Tasmania).
• Current driver's license.
• No need for years of experience, just the right attitude.

Responsibilities

• Visit customer sites to understand their needs and match tech solutions.
• Use data analysis tools to drive business decisions.
• Run demos and tech trials to bring solutions to life.
• Support projects from start to finish.

Skills

Strong computer skills (especially Microsoft Office)

Great communication and people skills

A knack for organisation and time management

Experience in customer service or admin

Education

Bachelor's degree in Business, Engineering, Logistics or related field

Job description

Are you tech-savvy, curious, and ready to build a future in a fast-evolving industry? Crown Equipment is looking for an ambitious self starter to join our cutting-edge Technology Team as a Technology Solutions Advisor based in Melbourne, covering Victoria and Tasmania.

If you're passionate about technology, problem-solving, and working with real customers to drive innovation in warehousing and logistics, this is your launchpad.

What You'll Be Doing

• As a Technology Solutions Advisor, you'll be hands-on in helping customers adopt the latest industrial tech solutions - think automation, data-driven systems, and smart warehouse tools. This is not a desk-only job - you'll be out on customer sites, collaborating with experienced teammates, and bringing real solutions to life.
• Visiting customer sites to understand their needs and match them with the right tech
• Using data analysis tools to spot hidden opportunities and drive smarter business decisions
• Building relationships and trust with clients to help them modernise their operations
• Running demos and tech trials that bring solutions to life
• Supporting projects from start to finish - planning, coordinating, and making it happen
• Helping with documentation and customer support to keep everything running smoothly

Who You Are

You don't need years of experience - you just need the right attitude, a hunger to learn, and the drive to grow. This is a perfect role if you're early in your career or recently graduated and want to get into industrial or logistics technology.

You'll thrive if you have:

• Strong computer skills (especially Microsoft Office)
• Great communication and people skills
• A knack for organisation and time management
• A willingness to travel (1-2 weeks per month across Victoria and Tasmania)
• A current driver's license
• Experience in customer service or admin? That's a bonus - but not a dealbreaker
• Bachelors degree in Business, Engineering, Logistics or a related field. Desired, but not essential.

What sets us apart?

Crown's history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.

As a Company we want to continue to support our employees to be the best versions of themselves and that's why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals
• Corporate Rates for Private Health Insurance
• An inclusive working environment
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options

The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed over 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Crown Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up, and leading-edge technology.