Technology Operations Manager

Humero; City of Brisbane; On-site; AUD 140,000 - 190,000; Full time

Job summary

Anglicare Southern Queensland is a values-led organisation delivering vital services across Southern Queensland. The Technology Operations Manager will lead a multidisciplinary team responsible for infrastructure, networks, cloud platforms, FinOps and operational resilience.

You will guide data centre retirement and cloud migration strategies while strengthening governance and service reliability. You will bring extensive experience in ICT infrastructure and enterprise operations, with cloud

Qualifications

• Experience leading technology operations across infrastructure, networks and cloud platforms.
• Strong ability to manage operational budgets, vendors and MSP performance.
• Familiarity with data centre retirements, cloud migrations and disaster recovery planning.

Responsibilities

• Lead Technology & Digital Operations across the organisation to ensure reliable, secure services.
• Oversee incident response, service performance, change control and governance.
• Manage budgets, vendors and MSP performance while building a high-performing team.

Skills

ICT infrastructure

Enterprise operations

Cloud management

Leadership

Incident management

Education

ITIL 4 Foundation

Microsoft Azure certifications

Job description

Anglicare Southern Queensland is a values-led organisation delivering vital services to individuals, families and communities across Southern Queensland. With a strong commitment to creating safe, welcoming and inclusive environments, Anglicare brings together a diverse workforce united by a shared purpose and a focus on making a meaningful difference in the lives of the people and communities it serves.

Operating across a complex and geographically dispersed environment, Anglicare is investing in its technology and digital capability to better support its people and services. A key priority is ensuring its technology platforms are reliable, resilient, secure and cost-effective, with the operational capability to support critical care and business services around the clock.

About the position

Reporting to the Head of Technology & Digital, the Technology Operations Manager will lead the Technology & Digital Operations function across Anglicare. You will lead a multidisciplinary technical team responsible for infrastructure, networks, cloud platforms, integration services and technology financial operations (FinOps), ensuring enterprise technology services remain available, resilient, monitored and recoverable.

The role has a broad operational mandate spanning infrastructure and cloud operations, network and integration services, identity and access, operational security, operational service performance, change control, critical incident response and disaster recovery. You will also play a key role in Anglicare’s technology transformation, including data centre retirement and workload migration to cloud, while strengthening operational readiness, governance and service reliability across the organisation.

About the person

You will be an experienced technology operations leader with significant experience across ICT infrastructure and enterprise operations, including leading technical teams in complex environments. You will bring demonstrated experience operating enterprise cloud environments, ideally Microsoft Azure and Microsoft 365, together with experience in cloud migration or data centre exit programs, operational security and disaster recovery.

A credible communicator and collaborative leader, you will be comfortable managing critical incidents, operational budgets, vendors and MSP performance while building an engaged, accountable and high-performing team. ITIL 4 Foundation certification is required. Experience within aged care, community services, health or another regulated, multi-site care environment will be highly regarded, as will Microsoft Azure certifications, FinOps or cloud cost management experience, exposure to the Essential Eight and Australian Privacy Principles, and experience with integration platforms and API management tooling.

by Friday 9th October 2026.