Technology Engineer

Angle Finance; Sydney; Hybrid; AUD 80,000 - 120,000; Full time

Job summary

Angle Finance is looking for a Technology Engineer to ensure smooth operation of workplace technology. The role involves supporting IT services, resolving technical issues, and improving technology tools to enhance user experiences. This position offers flexibility and a collaborative work culture in Sydney.

Qualifications

• Hands-on experience in IT support or workplace engineering role.
• Experience in managing office networks and firewalls.
• Experience in the financial services industry is desirable.

Responsibilities

• Be the first point of contact for technical support across devices and applications.
• Administer and support Microsoft 365, Intune, and Entra ID systems.
• Manage onboarding processes ensuring a seamless Day 1 experience.

Skills

Microsoft 365

Intune

Azure Services

Customer-first mindset

Troubleshooting

ITIL processes

Education

Bachelor's degree in information technology

Tools

Windows 11

Meraki

Fortinet

Job description

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Angle Finance is a leading non-bank asset finance company operating in the rapidly growing intermediary asset finance market. Our signature is Faster, Easier Finance, provided by consistent, predictable and reliable service propositions in everything we do.

Our people make us remarkable. So we’ve built a culture of empowerment, enabling our people to make decisions that drive our speed, our agility, and our ability to see things from different angles.

We offer flexibility, giving our people freedom and tailored support to develop their professional interests beyond their immediate roles, leading to more satisfying careers. We also offer a hybrid working arrangement.

At Angle, different backgrounds, perspectives and life experiences of our people are celebrated. Our aim is to create an inclusive workplace where we foster diversity of thought, and every person feels a sense of belonging.

The Workplace Technology Engineer plays a key role in supporting Angle’s enterprise Technology services delivering outstanding customer service and to continuously improve Angle’s workplace technology landscape.

We’re looking for a Workplace Technology Engineer to help us deliver seamless IT experiences and raise the bar for how we support our people.

You’ll be the go-to expert ensuring workplace technology runs smoothly, supporting tools like Microsoft 365, Intune, and Azure AD, resolving technical issues, and helping new starters hit the ground running.

You will:

• Be the first point of contact for technical support across devices, applications, and collaboration tools.
• Own and action service tickets within SLA timeframes, or triage them appropriately.
• Support and manage onboarding processes, ensuring a seamless Day 1 experience.
• Administer and support systems such as Microsoft 365, Intune, and Entra ID (formerly Azure AD).
• Contribute to the continuous improvement of workplace tech tools and IT support processes.

You will have:

• Hands-on experience in an IT support or workplace engineering role.
• Strong knowledge of Microsoft 365, Windows 11, Intune, and Azure services.
• A customer-first mindset and excellent troubleshooting skills.
• Familiarity with ITIL processes and service management tools.
• Experience managing office networks and firewalls (e.g. Meraki, Fortinet, etc).
• Experience working in the financial services industry is highly desirable.
• Bachelor’s degree in information technology or relevant degree is desirable.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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