Technology Application Specialist

Careermine; Western Australia; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Parental Leave benefits

Novated leasing

Income protection

Retail discounts

Wellness program

Job summary

WesTrac in Perth, Western Australia, is seeking a Technology Application Specialist to join our Construction Industry Product and After Market Team on a permanent full-time basis. You will be the subject matter expert for Caterpillar construction technologies, deploying and validating solutions at customer sites to maximise machine efficiency and productivity.

You'll deliver training, support change management, and provide strategic recommendations that drive technology adoption and business

Qualifications

• Deep understanding of construction technologies including Grade Control, 2D/3D machine guidance, E-Fence, and productivity tools.
• Ability to diagnose issues, integrate machine technology solutions, and support networking and onboard systems.
• Formal trade qualification in mechanical or electrical or equivalent machine guidance control technician.
• Ability to educate operators and drive technology adoption.
• Strong interpersonal skills to influence customers and teams.

Responsibilities

• Provide Technology SME Support for Caterpillar construction technologies to customers and internal teams.
• Deploy and commission technology solutions, configuring and validating systems before delivery.
• Drive customer adoption through training and expert application support.
• Lead field trials, validate performance, and support operational change.
• Deliver connectivity and productivity consulting to improve fleet performance.
• Support product strategy and identify opportunities to grow technology sales and service agreements.

Skills

Construction technology expertise

Troubleshooting & systems integration

Customer training & change management

Consultative communication

Stakeholder engagement

Planning & project coordination

Education

Formal trade qualification (mechanical/electrical) or equivalent machine guidance control technician

Job description

Reporting to the CI Product and Aftermarket Manager r, the Technology Application Specialist, will join our Construction Industry Product and After Market Team, at our Perth Deport, on a permanent full-time basis.

As our Technology Application Specialist, you'll be the subject matter expert for Caterpillar's industry-leading construction technologies, including Safety E-Fence systems, Grade Control, connectivity solutions, and advanced 2D/3D machine guidance platforms.

Working closely with internal stakeholders and customers, you'll help drive technology adoption, improve job site performance and unlock measurable productivity gains through expert application support, training and consultation. Combining technical expertise with strong customer engagement skills, you'll lead technology deployments, validate solutions in the field, support change management initiatives and provide strategic recommendations that maximise equipment efficiency and business outcomes.

This is a unique opportunity for a technology-focused professional who enjoys solving complex operational challenges, influencing stakeholders and delivering innovative solutions that create real value for customers across the construction industry.

Roster - 5Days, 8.5 Hrs/Day (inc meal break)

What You'll Do:

• Provide Technology SME Support - Act as the subject matter expert for all Caterpillar construction technologies, advising customers and internal teams on application, capabilities and best practices.
• Deploy and Commission Technology Solutions - Configure, activate and validate machine technology systems before delivery and ensure successful implementation at customer sites.
• Drive Customer Adoption and Training - Coordinate and deliver machine familiarisation, technology training and application support to maximise customer utilisation and productivity gains.
• Lead Product Trials and Solution Validation - Execute field trials, validate performance outcomes and support customers through operational change while demonstrating technology value.
• Deliver Connectivity and Productivity Consulting - Advise customers on fleet monitoring, machine data, connectivity solutions and productivity opportunities to improve operational performance.
• Support Product Strategy and Business Growth - Contribute to new product introductions, market research, technology assessments and identification of opportunities to grow technology sales and service agreements.

Skills , Experience, and Qualifications

• Construction Technology Expertise
  Deep understanding of construction and paving technologies including Grade Control, 2D/3D machine guidance, E-Fence, productivity tools, connectivity solutions, GPS and survey systems.
• Technical Troubleshooting & Systems Integration
  Ability to diagnose issues, integrate machine technology solutions, and support networking, radio communications, fleet monitoring and onboard machine systems.
• Hold a formal trade qualification of mechanical, electrical and or equivalent machine guidance control technician
• Customer Training & Change Management
  Capability to educate operators, site teams and decision-makers, driving technology adoption and helping customers successfully change work practices.
• Consultative Communication & Stakeholder Engagement
  Strong interpersonal skills to influence and advise customers, sales teams, operations personnel, Caterpillar representatives and third-party suppliers.
• Business Analysis & Continuous Improvement
  Ability to analyse site operations, identify productivity opportunities, map processes, validate outcomes and recommend improvements based on data and observations.
• Planning, Project Coordination & Organisation
  Ability to manage multiple customer deployments, machine activations, trials, training activities and product validation projects while meeting competing deadlines.

Our Benefits include, but are not limited to:

• Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
• Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles
• Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

Reference Number: 6331

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly support the principles of equal employment opportunities in the workplace, and we are committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.

WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.