Technology Analyst & Test Lead - Quality & Release

Intellihub; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Job summary

Zelora is seeking a Technology Analyst & Test Lead in Melbourne to establish and lead our testing capability. You will drive high-quality analysis across technology projects, lead governance and release readiness, and partner with stakeholders to ensure business needs are met.

You will build scalable testing processes, mentor teams, and oversee end-to-end testing across multiple initiatives with a strong focus on automation opportunities and continuous improvement.

Qualifications

• 8+ years' experience in software testing, quality assurance and technology delivery environments.
• Demonstrated experience establishing or maturing testing practices, governance frameworks and quality processes.
• Strong Technical Business Analysis experience, including requirements gathering, process mapping, workshops and stakeholder engagement.
• Experience delivering testing across Agile and Waterfall environments.
• Exposure to transformation programs, SaaS platforms, cloud solutions, ERP and CRM integrations.
• Strong understanding of SDLC, release management, defect management, risk management and QA principles.
• Excellent leadership, communication and stakeholder management skills.
• Analytical thinking, attention to detail and problem-solving capability.
• Ability to navigate ambiguity, manage competing priorities and drive outcomes.
• Hands-on, pragmatic and continuous improvement mindset.

Responsibilities

• Building and leading Zelora's Testing Capability.
• Develop end-to-end test plans, schedules, estimates and testing approaches across multiple initiatives.
• Coordinate functional, integration, regression, end-to-end, smoke, sanity and operational readiness testing.
• Manage testing risks, dependencies, environments and release readiness activities.
• Ensure traceability, testing coverage and quality outcomes are achieved prior to deployment.
• Establish and lead defect management processes, triage and quality reporting.
• Analyse quality trends and identify opportunities to improve delivery outcomes.
• Build reusable testing assets, templates and test repositories.
• Identify opportunities to introduce automation and improve testing efficiency.
• Maintain quality metrics, testing dashboards and release readiness controls.
• Facilitate workshops and requirements gathering sessions with technology stakeholders.
• Document business, functional and non-functional requirements, user stories and acceptance criteria.
• Produce process maps and identify opportunities for improvement.
• Support solution design and ensure requirements are fully traceable throughout delivery.
• Partner with business teams to coordinate UAT and operational acceptance activities.
• Collaborate closely with technology, project and business leaders; engage vendors and partners.

Skills

Software testing

Quality assurance

Business analysis

Stakeholder management

Leadership

Communication

Problem solving

Analytical thinking

Education

ISTQB or CBAP or CCBA

Agile certifications

Tools

Azure DevOps

Jira

Job description

Zelora is seeking a Technology Analyst & Test Lead in Melbourne to establish and lead our testing capability. You will drive high-quality analysis across technology projects, lead governance and release readiness, and partner with stakeholders to ensure business needs are met.

You will build scalable testing processes, mentor teams, and oversee end-to-end testing across multiple initiatives with a strong focus on automation opportunities and continuous improvement.