Technician

RWWA; City Of Stirling; On-site; AUD 65,000 - 85,000; Full time

Job summary

Racing and Wagering WA (RWWA) is seeking an experienced Technician to join the Retail Engineering team on a permanent full-time basis. You will maintain, support and repair technology services across our retail agency network and racetracks, including wagering terminals, cabling and related equipment, ensuring reliable on-course operations.

Working as part of a close-knit Retail Engineering team, you will diagnose faults, perform preventative maintenance and coordinate with retail agencies and

Qualifications

• Experience repairing and maintaining POS hardware, business equipment, or similar.
• Experience installing and maintaining data communications equipment, cabling and related devices.
• Strong fault-finding and diagnostic skills with technical equipment repair.
• Experience supporting Windows-based devices and Microsoft 365 apps.
• Strong communication with a practical, customer-focused approach.
• Current C class driver’s licence; trade qualification and limited electrical licence desirable.

Responsibilities

• Respond to service requests relating to wagering terminals, hardware, software and communications equipment.
• Diagnose and resolve hardware, software and data communications issues.
• Install, configure, repair, replace and upgrade terminals, peripherals, cabling and communications equipment.
• Complete preventative maintenance, diagnostics and equipment testing across metropolitan and regional locations.
• Maintain accurate asset, service, spare parts and stock records.
• Communicate with retail agencies, racecourses and internal stakeholders regarding faults, planned work and service restoration.

Skills

POS repair

Data cabling

Diagnostics

Windows support

Customer focus

Attention to detail

C class license

Education

Trade certificate

Electrical licence (desirable)

Job description

The racing world is not just exciting, it brings communities together across the state. Racing and Wagering Western Australia (RWWA) is at the center of this world and more than 24,000 people choose to join us in our quest to forge a sustainable future for racing in WA.

Our business is unique, which means we can offer careers which are interesting, challenging and diverse. Our values are important to us so, to be successful, you’ll have to share them. We respect one another, are accountable for our goals, connecting with everyone and bringing excellence to achieve great outcomes. We work hard but have fun while we’re doing it.

Job Description

About the role

We are looking for an experienced Technician to join our Retail Engineering team on a permanent full-time basis.

As the Technician, you will maintain, support and repair technology services across RWWA's retail agency network and racetracks, including wagering terminals, communications infrastructure, cabling and associated equipment. Working as part of the Retail Engineering team, you will provide practical, customer-focused technical support to help maintain reliable retail and on-course operations.

Other Key Responsibilities include:

• Respond to service requests relating to wagering terminals, hardware, software and communications equipment.
• Diagnose and resolve hardware, software and data communications issues.
• Install, configure, repair, replace and upgrade terminals, peripherals, cabling and communications equipment.
• Complete preventative maintenance, diagnostics and equipment testing across metropolitan and regional locations.
• Maintain accurate asset, service, spare parts and stock records.
• Communicate with retail agencies, racecourses and internal stakeholders regarding faults, planned work and service restoration.

Qualifications

About you

• Experience repairing and maintaining POS hardware, business equipment, communications equipment or similar.
• Experience installing and maintaining data communications equipment, cabling and associated devices.
• Strong fault-finding, diagnostic and technical equipment repair skills.
• Experience supporting Windows-based devices and basic Microsoft 365 applications.
• Strong communication skills with a practical, customer-focused approach.
• Attention to detail, with the ability to prioritise work and deliver results with minimal supervision.
• A current C class driver's licence. A relevant trade certificate or technical qualification is preferred, and a limited electrical licence is desirable.

Additional Information

Why join RWWA?

• Investment in your growth– access to dedicated learning budgets and professional development support.
• A modern, people-first workplace– enjoy state-of-the-art facilities, wellness spaces, free parking, and secure end-of-trip amenities.
• Recognition that matters– competitive remuneration, employee benefits, and reward programs aligned to our RACE values: Respect, Accountability, Connection and Excellence.
• Wellbeing and support– access to mental health initiatives, wellness programs, and a paid Wellness Day.
• Community impact– contribute to safer wagering outcomes and positive community outcomes across WA.
  

As part of the recruitment process, you will be required to complete Pre-Employment screening, which will include two reference checks, police clearance and Australian Working Rights check.

At Racing and Wagering WA, we recognise that we are strengthened by diversity of gender, thought, experience, and ethnicity. We are committed to providing a safe work environment and making reasonable adjustments in which everyone is included and treated fairly.

We are an Equal Opportunity Employer and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.