Retail Engineering Technician

RWWA; City Of Stirling; On-site; AUD 65,000 - 85,000; Full time

Job summary

Racing and Wagering WA (RWWA) is seeking an experienced Technician to join the Retail Engineering team on a permanent full-time basis. You will maintain, support and repair technology services across our retail agency network and racetracks, including wagering terminals, cabling and related equipment, ensuring reliable on-course operations.

Working as part of a close-knit Retail Engineering team, you will diagnose faults, perform preventative maintenance and coordinate with retail agencies and

Qualifications

• Experience repairing and maintaining POS hardware, business equipment, or similar.
• Experience installing and maintaining data communications equipment, cabling and related devices.
• Strong fault-finding and diagnostic skills with technical equipment repair.
• Experience supporting Windows-based devices and Microsoft 365 apps.
• Strong communication with a practical, customer-focused approach.
• Current C class driver’s licence; trade qualification and limited electrical licence desirable.

Responsibilities

• Respond to service requests relating to wagering terminals, hardware, software and communications equipment.
• Diagnose and resolve hardware, software and data communications issues.
• Install, configure, repair, replace and upgrade terminals, peripherals, cabling and communications equipment.
• Complete preventative maintenance, diagnostics and equipment testing across metropolitan and regional locations.
• Maintain accurate asset, service, spare parts and stock records.
• Communicate with retail agencies, racecourses and internal stakeholders regarding faults, planned work and service restoration.

Skills

POS repair

Data cabling

Diagnostics

Windows support

Customer focus

Attention to detail

C class license

Education

Trade certificate

Electrical licence (desirable)

Job description

Racing and Wagering WA (RWWA) is seeking an experienced Technician to join the Retail Engineering team on a permanent full-time basis. You will maintain, support and repair technology services across our retail agency network and racetracks, including wagering terminals, cabling and related equipment, ensuring reliable on-course operations.

Working as part of a close-knit Retail Engineering team, you will diagnose faults, perform preventative maintenance and coordinate with retail agencies and