Technician

Harvey Norman Global Pty Limited; City Of Stirling; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Generous staff discounts

Incentive based promotions

Career progression support

Positive work environment

Job summary

Harvey Norman Osborne Park Technology & Entertainment Team is seeking a passionate Technician to join them in delivering Great Service, Always! to their customers.

You have an understanding of PCs, software and related peripherals to find the best outcome for our customers. As a Technician, you must be highly motivated, customer-focused, and capable of working in a team environment while flexing hours across weekends and late trades.

Qualifications

• Experience in a customer-focused retail environment.
• Strong communication and problem-solving skills.
• Able to work flexible retail hours, including weekends.

Responsibilities

• Assist customers with technology products and queries.
• Maintain product knowledge on PCs, peripherals, and software.
• Deliver Great Service, Always! and meet sales targets.

Skills

Customer service

Retail sales

Team player

Job description

Job no: 577346
Work type: Full Time
Location: Osborne Park
Categories: Other

• Full TimePosition
• Guaranteed base earnings + attractive commission
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Osborne ParkTechnology & Entertainment Team is seeking a passionate, customer service focused Technician to join them in delivering Great Service, Always! to their customers.

As a Technician, you have an understanding of PC's, softwares and related peripherals to find the best outcome for our customers.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Experience in (or ability to work in) a customer focused, successful retail business
• A high level of Technology and Entertainment product knowledge to support customer queries
• Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs
• Knowledge of Apple products is highly desirable
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem solving
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed individual and store sales targets
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

Advertised: 21 Oct 2026 W. Australia Standard Time