Technician

Staff Australia; City of Melbourne; On-site; AUD 76,000 - 87,000; Full time

Benefits offered by this job

Competitive hourly rates

3+ month assignment

Job summary

Staff Australia is sourcing a hands-on Technical Support Technician for a leading technology company specialising in automated warehouse and fulfilment solutions. You will assist engineers, diagnose and resolve onsite incidents, and apply your mechanical skills using hand and power tools and electrical testing equipment.

This role operates rotating shifts in a fast-paced, team-based environment, offering valuable hands-on experience supporting engineers and maintaining sophisticated automated

Qualifications

• Previous experience in a technical support, maintenance or similar hands‑on technical role.
• Mechanically minded with confidence using hand and power tools.
• Experience or familiarity using a multimeter and troubleshooting electrical/electronic equipment.
• Strong problem‑solving, analytical and communication skills.
• Ability to work rotating shifts and operate effectively in a fast‑paced, team‑based environment.

Responsibilities

• Assist engineers with diagnosing and resolving technical incidents onsite.
• Provide technical support across hardware, software and networking systems.
• Use hand and power tools to assist with repairs, maintenance and troubleshooting.
• Use a multimeter to measure electrical properties including voltage, current and resistance.
• Follow technical procedures, documentation and safety requirements while ensuring issues are progressed towards timely resolution.

Skills

Mechanically minded

Hand tools

Power tools

Electrical troubleshooting

Multimeter

Problem solving

Communication skills

Tools

Multimeter

Electrical testing equipment

Hand and power tools

Job description

Our client is a leading technology company specialising in automated warehouse and fulfilment solutions, using advanced robotics, software and engineering technology to transform the way goods are stored, picked and delivered. They operate a highly technical, fast-paced environment where innovation and reliability are key to keeping automated systems running efficiently.

We are seeking ahands‑on Technical Support Technician to join the team, working alongside experienced engineers, you will assist with troubleshooting and resolving onsite technical incidents, using your mechanical skills, hand and power tools and electrical testing equipment. This is a great opportunity for a mechanically minded technician looking to develop their skills within a cutting‑edge automated environment.

Hours:

Rotating shifts

Day: 6am - 4pm

Afternoon: 2pm - 11:36pm

Night: 11pm - 6:36am

*Please note this is a rotating roster, you must be available for all three shift times*

• Day Shift: $54.83 per hour
• Afternoon Shift: $63.06 per hour
• Night Shift: $63.06 per hour

Key Responsibilities:

• Assist engineers with diagnosing and resolving technical incidents and issues onsite.
• Provide technical support across hardware, software and networking systems.
• Use hand and power tools to assist with repairs, maintenance and troubleshooting.
• Use a multimeter to measure electrical properties including voltage, current and resistance.
• Follow technical procedures, documentation and safety requirements while ensuring issues are progressed towards timely resolution.

About You:

• Previous experience in a technical support, maintenance or similar hands‑on technical role.
• Mechanically minded with confidence using hand and power tools.
• Experience or familiarity using a multimeter and troubleshooting electrical/electronic equipment.
• Strong problem‑solving, analytical and communication skills.
• Ability to work rotating shifts and operate effectively in a fast‑paced, team‑based environment.

Benefits:

• ASAP start with an initial 3-month-plus assignment.
• Competitive hourly rates, including attractive afternoon and night shift rates.
• Opportunity to work in a highly technical environment.
• Gain valuable hands‑on experience supporting engineers and resolving technical incidents.
• Ongoing support from the Staff Australia team throughout your assignment.

Why Join Staff Australia?

The job search can be challenging, but with Staff Australia, it doesn't have to be. Staff Australia is an equal opportunity employer. We recognise the importance of employee wellbeing. We have been shaping the Australian labour force for over 25 years and are committed to your career journey. People are our business.