Technical Support Officer

Transport for NSW; Sydney; Hybrid; AUD 90,000 - 100,000; Full time

Job summary

Transport for NSW, via Sydney Trains, is seeking a Technical Support Officer in Auburn with hybrid work options. You will support the Underground Services team, reviewing technical plans and databases to aid asset management and maintenance across signal, electrical, and civil disciplines.

The role is permanent full-time, with a salary in the $89,790–$99,832 per annum range, plus superannuation, based in Auburn with hybrid working hours.

Qualifications

• Ability to read and review technical drawings.
• Experience with small technical databases.
• Proficient in Adobe Professional, PowerPoint, Word, Excel and Outlook.

Responsibilities

• Provide technical support across signal, electrical and civil disciplines.
• Review and assure Detailed Site Survey plans to meet compliance.
• Register plans within the plan management system.
• Maintain a range of technical databases to ensure accurate asset information.

Skills

Technical drawings

Technical databases

MS Office suite

Adobe Acrobat

Tools

Adobe Acrobat

PowerPoint

Word

Excel

Outlook

Job description

Technical Support Officer

Organisation/Entity: Sydney Trains

Job category: Projects

Job location: Auburn, NSW, AU, 2144

Job reference number: 111595

Employment type: Permanent Full-Time

Salary range: $89790.0-$99832.0

You're passionate about a career delivering solutions that impact millions.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

Join Sydney Trains' Underground Services team, where you'll play an important role in supporting the management and protection of critical rail infrastructure assets.

The rail corridor contains a vast network of both visible and underground utility services managed by Sydney Trains, as well as external agencies and authorities. These assets also extend beyond the rail corridor and are essential to the safe operation of the network. The Underground Services team provides high-level technical information on the location and nature of these services to support asset management, project planning, and hazard identification activities.

As a Technical Support Officer, you will provide technical support across signal, electrical, and civil disciplines to assist with Sydney Trains' asset management programs and routine maintenance activities. You will be responsible for reviewing and assuring Detailed Site Survey (DSS) plans to meet compliance, registering plans within the plan management system, and maintaining a range of technical databases to ensure accurate and reliable asset information.

What you'll enjoy:

In return, you'll be part of a supportive and collaborative team with a strong culture and shared commitment to excellence. Sydney Trains offers flexible working arrangements (within core business hours), ongoing development opportunities, and the chance to contribute to the safe and efficient operation of one of Australia's largest transport networks.

About you

• Demonstrated ability to read and review technical drawings.
• Demonstrated knowledge and experience in the use of small technical databases.
• Demonstrated experience in Adobe Professional, Power Point, Microsoft Word, Excel and Outlook and other relevant software packages.

The salary for this position is RC3 ($89,790.00 - $99,832.00) per annum plus superannuation and leave loading.

This role is based in Auburn (Clyde Hub) with hybrid work arrangements.

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers .

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Job Segment: Technical Support, Surveyor, Electrical, Technology, Engineering

Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.

Applications close 11:59 PM on Sunday 11 October 2026.