Technical Support

Atlas Copco; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Health and well-being

Annual Potential bonus

Company car

Job summary

Atlas Copco is seeking a Technical Specialist to become the go-to expert for our Power & Light product range, including generators, lighting towers, battery energy storage systems, and solar-powered solutions.

This role focuses on providing technical support, troubleshooting complex electrical issues, delivering product training, and working closely with service teams, dealers, and customers to ensure equipment performs at its best.

Qualifications

• Demonstrated ability to diagnose and resolve electrical power and lighting issues.
• Strong diagnostic and problem-solving skills required for field service.
• Experience with generators, lighting towers, renewables or battery storage is valued.

Responsibilities

• Provide advanced technical support for electrical power and lighting equipment.
• Troubleshoot and resolve complex field issues in customer environments.
• Support new product launches and deliver technical training programs.
• Assist with warranty investigations and technical reporting.
• Collaborate with service, sales and product teams to ensure great outcomes.

Skills

Diagnostic skills

Electrical systems knowledge

Troubleshooting abilities

Customer service mindset

Education

Electrical Trade Qualification

Job description

Atlas Copco is seeking a Technical Specialist to become the go-to expert for our Power & Light product range, including generators, lighting towers, battery energy storage systems, and solar-powered solutions. This role focuses on providing technical support, troubleshooting complex electrical issues, delivering product training, and working closely with service teams, dealers, and customers to ensure equipment performs at its best.

Key responsibilities

Providing advanced technical support for electrical power and lighting equipment

Troubleshooting and resolving complex field issues

Supporting new product launches and technical training programs

Assisting with warranty investigations and technical reporting

Working alongside service, sales, and product teams to deliver exceptional customer outcomes

Helping drive innovation and continuous improvement across our Power Technique business

About you

Electrical Trade Qualification or Electrical Engineering Degree

Strong diagnostic and problem-solving skills

Experience with generators, lighting towers, renewable energy solutions, battery storage, or industrial electrical systems highly regarded

A passion for technology, customer service, and sharing knowledge

Culture of trust and accountability

Lifelong learning and career growth

Innovation powered by people

Comprehensive compensation and benefits

Health and well-being

Annual Potential bonus

Company car

About us

Atlas Copco is a global company offering Power & Light product range, including generators, lighting towers, battery energy storage systems, and solar-powered solutions.