Technical Specialist, Liability Underwriting

CGU Insurance; City of Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

13% superannuation

20 days annual leave

MyLeave 5 days

Work from home with myFlex

Insurance discounts

Parental leave (20 weeks)

Learning & study support

Job summary

CGU Insurance in Melbourne is seeking a Technical Specialist, Liability Underwriting to manage large, complex liability portfolios and provide expert guidance across underwriting decisions. You will mentor peers and influence stakeholders while upholding sound risk and pricing principles.

The role emphasizes commercial judgement, strong broker relationships, and the ability to shape underwriting outcomes for customers and partners. This is a hybrid role based in Naarm (Melbourne).

Qualifications

• Experience underwriting complex liability risks in a commercial insurance setting.
• Ability to build credibility with brokers and industry partners.
• Strong confidence in making complex underwriting decisions.

Responsibilities

• Manage a portfolio of large and complex liability risks with balance of performance and growth.
• Provide expert underwriting guidance on complex risks and coverage decisions.
• Coach and uplift underwriting capability across the team.
• Apply sound risk selection, pricing and acceptance principles to guidelines.
• Influence portfolio strategy by identifying market trends and opportunities.
• Escalate and resolve challenging underwriting decisions with commercial judgement.

Skills

Liability underwriting

Commercial judgement

Coaching & mentoring

Stakeholder influence

Risk assessment

Industry qualifications

Education

ANZIIF Cert IV or equivalent

Job description

Technical Specialist, Liability Underwriting

For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (known as IAG), we’re a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.

Step into a role where your technical expertise, commercial judgement, and market presence will directly shape the success of a large and complex liability portfolio. As aTechnical Specialist, Liability Underwriting, you'll manage some of our most significant and challenging accounts while acting as a trusted advisor to underwriters, brokers, and partners. This is an opportunity to influence underwriting decisions, strengthen capability across the team, and help deliver outstanding outcomes for customers. You'll bring deep liability underwriting experience, a passion for sharing knowledge, and the confidence to guide others through complex risk conversations.

This is a permanent full-time role based in Naarm (Melbourne).

What You'll Do

Manage a portfolio of large and complex liability risks, balancing portfolio performance, customer outcomes, and sustainable growth.

Build strong relationships with brokers and partners to create new opportunities and strengthen long term market connections.

Provide expert underwriting guidance on complex risks, referrals, and coverage decisions across the liability portfolio.

Coach and mentor underwriters, helping to uplift technical capability, confidence, and decision making across the team.

Support consistent underwriting practices by applying sound risk selection, pricing, and acceptance principles.

Influence portfolio strategy by identifying emerging opportunities, market trends, and areas requiring underwriting focus.

Act as a trusted escalation point, bringing commercial judgement and technical expertise to challenging underwriting decisions.

What You'll Bring

Strong experience underwriting complex liability risks in a commercial insurance environment.

Proven ability to build credibility and relationships with brokers and industry partners.

Sound commercial judgement and confidence making complex underwriting decisions.

Experience coaching, mentoring, or developing underwriting capability within a team.

Strong communication skills and the ability to influence a range of stakeholders.

Curiosity, adaptability, and a willingness to share knowledge and challenge thinking.

An insurance qualification, e.g. ANZIIF Cert IV, and/or tertiary degree or equivalent industry experience (essential)

What We Offer

Boosted superannuation with 13% as standard.

20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).

Work from home and many more flexibility options with myFlex.

Up to 50% off personal insurance, including home and motor insurance.

Partner discounts on private health insurance, tech & appliances, and many more.

Industry-leading 20 weeks paid parental leave.

Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to ***********@iag.com.au for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.