Technical Service Trainer - Engine Diagnostics Expert

Caterpillar Inc.; City of Melbourne; On-site; AUD 110,000 - 160,000; Full time

Job summary

Caterpillar Inc. in Melbourne invites a Technical Service Trainer to develop and deliver technical training for dealer technicians, customer technicians, and Caterpillar staff across Australia, New Zealand, and selected international markets.

You will lead classroom, workshop, and hands-on learning, collaborating with product groups and subject matter experts to ensure training remains current, practical, and aligned with industry needs.

Qualifications

• Significant experience diagnosing and repairing Caterpillar engines, machines, power systems, or related equipment.
• Strong troubleshooting skills across mechanical and electronic systems.
• Experience with diesel engines, electronic controls, emissions systems, power train systems, or engine applications.

Responsibilities

• Deliver technical training programs for end user customer technicians, technical support teams, and service professionals.
• Facilitate courses including electronics troubleshooting, engine applications, emissions, and power train systems.
• Create engaging learning environments and assess learner competency with coaching.
• Contribute to ongoing content improvement and program effectiveness.
• Collaborate with dealers, customers, engineers and technical specialists to stay current.

Skills

Diagnosing and repairing Caterpillar

Troubleshooting mechanical & E‑s

Communication & presentation

Customer focus & relationship

Willingness to travel AU/NZ

Education

Trade qualification in Diesel Mechanics

Certificate IV in Training & Assessment (Desirable)

Tools

Caterpillar diagnostics tools

Electronic controls diagnostics

Job description

Caterpillar Inc. in Melbourne invites a Technical Service Trainer to develop and deliver technical training for dealer technicians, customer technicians, and Caterpillar staff across Australia, New Zealand, and selected international markets.

You will lead classroom, workshop, and hands-on learning, collaborating with product groups and subject matter experts to ensure training remains current, practical, and aligned with industry needs.