Technical Service Engineer - NV1, Secure Govt Infra & Growth

Trinzic; Canberra; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Great Place to Work

Flexible working arrangements

Salary reviews annually

Parental leave

Job summary

KBR in Canberra is seeking a Technical Service Engineer to sustain and improve critical on-premises virtualization and HCI platforms across government ICT environments. You will work under the Compute Technical Lead to keep core compute systems performant, secure, and highly available across VMware, Nutanix AHV and Hyper-V.

This permanent role requires NV1 clearance and provides opportunities to support Defence exercises, on-site client work, and a range of security-focused infrastructure

Qualifications

• 3+ years in virtualization, infrastructure or systems administration roles.
• Experience with at least two of VMware vSphere, Nutanix AHV, Microsoft Hyper-V.
• Experience with backup tools (HYCU, DPM).
• Demonstrated capability in maintaining secure, high-availability virtual environments.
• Familiarity with patching, system hardening and platform upgrades.
• Active NV1 security clearance (or higher).
• ITIL V3/4 Foundation certification.

Responsibilities

• Provide day-to-day support and sustainment of compute platforms including Nutanix, VMware and Hyper-V.
• Monitor and maintain the performance, health and availability of compute clusters and host infrastructure.
• Undertake proactive capacity management and platform tuning.
• Administer backup platforms (HYCU, DPM), ensuring job success and regular recovery testing.
• Support operations across multiple secure government environments.
• Occasional on-call duties to support Defence exercises and operations.
• Work on-site with clients, collaborating with ADF, APS and contractor personnel.
• Respond to incidents, service requests and environment-specific issues.
• Assist in troubleshooting and recovery efforts.
• Plan, test and implement changes under established change management processes.
• Contribute to post-incident reviews and corrective action planning.
• Patch, harden and upgrade platforms; maintain VM templates and automation.
• Collaborate with storage and network teams for cross-platform integration.
• Maintain backup and recovery systems; support DR testing and system recovery activities.
• Maintain documentation of configurations, procedures and platform changes.
• Support audits, reporting and governance processes as required.

Skills

Analytical thinking

Troubleshooting

Effective communication

Detail-oriented

Education

ITIL V3/4 Foundation

Tools

VMware vSphere

Nutanix AHV

Microsoft Hyper-V

HYCU

DPM

SolarWinds

vROps

Prism Central

Job description

KBR in Canberra is seeking a Technical Service Engineer to sustain and improve critical on-premises virtualization and HCI platforms across government ICT environments. You will work under the Compute Technical Lead to keep core compute systems performant, secure, and highly available across VMware, Nutanix AHV and Hyper-V.

This permanent role requires NV1 clearance and provides opportunities to support Defence exercises, on-site client work, and a range of security-focused infrastructure