Technical Service And Applications Specialist

Allegiant; Sunshine Coast Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Phone

Laptop

Meyer factory training

Performance bonus

Ownership in growing business

Job summary

Allegiant Milling and Processing Solutions is seeking a hands-on field service technician to own the technical journey of our equipment on site across Australia. You’ll install, commission, optimise and support Meyer AI optical sorters and related systems for diverse customers.

Working with the commercial lead and engineering team, you’ll train operators, run tests, troubleshoot, and travel regularly, including overnight stays interstate and to New Zealand.

Qualifications

• Field service experience in processed/agri equipment.
• Trade/technical qualification highly regarded but not essential.
• Willingness to travel regularly, including overnight
• Experience with optical sorting or machine vision is valued.

Responsibilities

• Install, commission and set up optical sorters and related equipment.
• Train customer operators and maintenance teams.
• Carry out preventative maintenance and fault diagnosis.
• Provide remote support and configuration.
• Liaise with Meyer engineers on escalations.
• Run product testing, demonstrations and customer trials.
• Optimise machine settings for customer products and targets.
• Assess equipment fit and prepare test reports.
• Support technical discussions during sales.
• Check drawings, site readiness, and electrical/pneumatic requirements before installs.

Skills

Field service experience

Electrical/mechatronics

Machine vision

Software and sensors

Travel readiness

Education

Trade qualification (Electrical/Mechatronics)

Tools

Meyer AI optical sorters

Pneumatics

Job description

About the role

Your purpose is simple: own the technical journey of our equipment, from confirmed machine selection through installation, commissioning, optimisation and ongoing customer support. You'll work alongside our commercial lead and director, with Meyer's engineering team behind you for specialised escalations. You'll be the person customers trust on site.

Key responsibilities

• Install, commission and set up optical sorters and associated equipment


• Train customer operators and maintenance teams


• Carry out preventative maintenance, troubleshooting and fault diagnosis


• Provide remote support and configuration


• Liaise with Meyer engineers on escalations and recurring issues


• Run product testing, demonstrations and customer trials


• Optimise machine settings for each customer's product and quality targets


• Assess whether equipment can solve a customer's application, and prepare test reports


• Support technical discussions during the sales process


• Check drawings, site readiness, and electrical and pneumatic requirements before installs

About you

• Technical background in processing, packaging, automation, vision or agricultural equipment


• A trade or technical qualification (electrical, mechatronics, instrumentation or mechanical) is highly regarded but not essential


• Field service experience with processing, packaging, food, vision, weighing or agricultural equipment


• Optical sorting or machine vision experience is highly regarded


• Comfortable with software, sensors, cameras, pneumatics and machine configuration


• Able to explain technical results clearly to production managers and plant owners


• Self-directed and able to own a site job without supervision


• Happy to travel regularly, including overnight, interstate and to New Zealand


• Full driver's licence and current passport

About us

Allegiant Milling and Processing Solutions distributes high-performance processing equipment across Australia, New Zealand and the Pacific, including Meyer AI optical sorters, Omas milling equipment, Hydronix moisture measurement and Horstkötter solutions. Our customers include some of the largest seed, nut and grain processors in the region. We're a small team with a growing installed base and strong momentum.

Benefits

• Competitive base salary plus super and performance bonus


• Company vehicle, phone and laptop


• Meyer factory training


• Genuine ownership and input in a growing business