Technical Project Manager - Apple Pay eCommerce (APAC)

Apple; Sydney; On-site; AUD 120,000 - 170,000; Full time

Job summary

Apple is seeking an experienced technical project manager, technical integration manager, or sales engineer to work with merchants, PSPs, and enablers to enable Apple Pay adoption in eCommerce. This full-time role is based in Sydney as part of the Wallet, Payments and Commerce team for ANZ, SEA and Greater China.

You will lead multiple projects, craft scalable solutions, and drive adoption of new features while improving the merchant payment journey. Occasional regional travel is required.

Qualifications

• Degree education and 5 years of relevant experience.
• Experience with merchants, PSPs, payment schemes, and processors.
• Strong written and verbal communication, with ability to explain complex concepts.

Responsibilities

• Support business development teams to drive Apple Pay E-Commerce integrations.
• Lead multiple projects and craft scalable partner solutions.
• Guide partners through adoption of new features and technical best practices.
• Optimise customer payment journeys in merchant and PSP channels.
• Occasional regional travel.

Skills

Project management

Technical communication

Stakeholder management

Technical writing

Web development

iOS development

Education

Degree education

Job description

Summary

The Wallet, Payments, and Commerce team is dedicated to delivering our vision to replacethe traditional wallet and deliver payment services that empower consumers, drive conversion for merchants, and provide an incredible user experience.

Description

Apple is looking for an experienced technical project manager, technical integration manager, or sales engineer to work with merchants, payment service providers and various enablers, on enabling the adoption and optimisation of Apple Pay in eCommerce.

This is a full-time position in the Wallet, Payments and Commerce team for ANZ, South East Asia and Greater China region, and is located in our Sydney office.

Responsibilities

• You will use your technical knowledge and partner facing skills to support business development teams in driving the integration of Apple Pay E-Commerce functionality in payment service provider and merchant E-Commerce channels.
• You will lead multiple projects, craft scalable solutions for diverse partners, and provide consistent updates and communication to business leaders.
• You will inspire partners to create best in class Apple Pay and Wallet experiences, support partner technology implementations and new feature adoption, and provide technology guidance and product implementation best practices.
• You will optimise the customer payment journey in merchant and payment service provider E-Commerce channels.
• Occasional regional travel is required.

Minimum Qualifications

• Degree education
• 5 years of relevant experience

Preferred Qualifications

• Experience working with various online merchant segments, PSPs, payment schemes, and processors
• Experience in web development (JavaScript, HTML, CSS) / iOS development (Swift)
• Experience debugging and troubleshooting software
• Skilled at helping partners identify, navigate and overcome technical hurdles to drive adoption of technology
• Experience integrating, supporting and troubleshooting a complex suite of products and/or services
• Ability to explain technical concepts and issues to a broad audience
• Ability to initiate and drive projects to completion with minimal guidance.
• Writing technical documentation and integration guides
• Have a passion for outstanding user experience
• Excellent communication and organisational skills.

Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug-free workplace.

At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple's workplace

Role Number: 200683151-3957