Technical Product Manager, Internal Platform & Ops (Hybrid)

vital.ly

Sydney

Hybrid

AUD 140,000 - 180,000

Full time

11 days ago

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Job summary

vital.ly is seeking a Technical Product Manager to own internal platform capabilities powering warehouse operations, supplier tools and data flows. You’ll partner with Engineering, Design and Operations to translate complex workflows into clear requirements and measurable outcomes.

This hybrid Sydney role demands hands-on delivery from discovery to shipping, collaborating across teams to scale in a profitable growth business.

Qualifications

Experience delivering complex tooling that supports critical business operations.
Bachelor's degree in Computer Science, Engineering, Information Systems or a related field, or equivalent relevant experience.
Experience writing clear, detailed use cases and flow documentation that engineering can build from without repeated clarification;
Experience owning a product area end-to-end, from discovery and prioritisation through delivery and post-launch measurement;
Experience working with technical integration concepts, including APIs, data feeds, synchronisation and reconciliation, at a level that enables the PM to specify requirements, evaluate trade-offs and test outcomes;
Experience using AI, no-code or low-code tools for product discovery and prototyping, including AI-assisted prototyping to validate concepts;
Experience working in a scale-up environment and building product processes and ways of working where they do not yet exist;
Unrestricted and ongoing work rights in Australia.

Responsibilities

Own quarterly product roadmap for internal tools spanning warehouse ops, inventory, pick/pack, orders, stock reconciliation, finance and internal teams.
Run discovery with warehouse ops and internal teams to identify needs and opportunities.
Prioritise a shared backlog across internal functions with differing needs.
Define and monitor operational KPIs affected by product changes.
Scope and deliver new system capabilities for internal teams including warehouse ops, finance, and product.
Prioritise and specify capabilities, fixes and enhancements for internal tooling.
Be escalation point for internal tooling issues.
Own supplier-facing tools that give suppliers visibility into insights.
Define and deliver supplier-facing capabilities that improve outcomes.
Work with Commercial PM to identify problems solvable by product.