Technical Operations Supervisor

026 Heidelberg Materials Australia Pty Ltd; City of Brisbane; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Salary Sacrifice

Learning and Development Opportunities

Paid Parental Leave

Grandparent Leave

Discounted Concrete & Quarry Products

Novated Leasing

Health and Well-being Benefits

Car Hire Discounts

JB Hi-Fi Employee Discounts

Job summary

Heidelberg Materials in Brisbane seeks a Technical Operations Supervisor to lead the Concrete Laboratory team, oversee field testers, and drive high‑quality testing services in line with Australian standards. You will collaborate with Production and Sales to ensure compliant lab operations and continuous improvement.

The role requires NATA experience, leadership capabilities, and proficiency with QESTLab, SAP, and MS Office.

Qualifications

• Qualifications in Construction Materials Testing or related discipline.
• Experience in concrete field testing in a NATA‑accredited laboratory.
• Knowledge of NATA accreditation, lab quality systems.
• Leadership experience to train and develop staff.
• Strong analytical and problem‑solving skills.

Responsibilities

• Lead field testers and oversee day‑to‑day laboratory operations.
• Coordinate concrete testing to meet Australian Standards and NATA requirements.
• Maintain safety, quality, and calibration schedules.
• Analyze and report test results using QESTLab and SAP.
• Develop staff and foster continuous improvement across the team.

Skills

Leadership

Quality systems

Analytical skills

Communication

Time management

Education

Construction Materials Testing qualification

Tools

QESTLab

SAP

Microsoft Office

Job description

Technical Operations Supervisor Heidelberg Materials is seeking a highly skilled Technical Operations Supervisor to lead our Brisbane Concrete Laboratory team, overseeing Concrete Field Testers and laboratory operations. Reporting to the Technical Operations Manager, you will work closely with teams across the business to deliver high-quality concrete testing services, while ensuring laboratory operations, quality systems, and compliance with Australian Standards, NATA requirements, and company procedures.

About the Role:

• Lead field-based Concrete Testers and day-to-day laboratory operations.
• Coordinate the delivery of concrete testing services to ensure compliance with Australian Standards and NATA requirements.
• Ensure the safe, efficient, and compliant operation of the laboratory, including quality systems and equipment management.
• Oversee equipment calibration, servicing, maintenance, and certification schedules.
• Analyse, validate, and report test results using QESTLab, SAP, and associated systems.
• Measure and drive laboratory performance through corrective actions and continuous improvement initiatives.
• Support and develop laboratory staff, including training, competency, and fostering a strong safety and quality culture.
• Build and maintain effective relationships with internal stakeholders, including Concrete Production and Sales teams.

About You:

• Qualifications in Construction Materials Testing or a related discipline.
• Demonstrated experience in concrete field testing within a NATA-accredited laboratory environment.
• Strong understanding of NATA accreditation requirements, laboratory quality systems, and testing principles.
• Proven leadership experience, with the ability to lead, train, and develop technical teams.
• Strong analytical and problem-solving skills, with a focus on quality and continuous improvement.
• Proficiency in laboratory management systems and software, including QESTLab, SAP, and Microsoft Office.
• Excellent communication, interpersonal, and time management skills.

What We Offer:

• Ongoing career and development opportunities.
• Positive, friendly team and organisation that encourages ideas and initiative.
• Leadership opportunity within a respected technical team.
• Several career paths with a major Australian and global organisation.
• Staff BBQs and frequent social gatherings.

Our Benefits:

• Salary Sacrifice
• Learning and Development Opportunities
• Paid Parental and Grandparent Leave
• Discounted Concrete & Quarry Products
• Novated Leasing
• Health and Well-being Benefits
• Car Hire Discounts
• JB Hi-Fi Employee Discounts

Heidelberg Materials is an equal opportunity employer, and we welcome people from all walks of life. We encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, and the LGBTQI+ community.

Shaping the future, building successes. Heidelberg Materials – your springboard into the future of the construction materials industry.

As a globally leading company in the construction sector, we manufacture one of the most widely used products, paving the way not only toward more sustainable production but also toward your personal success story. Our bold and innovative approach focuses on massive CO₂ reduction, efficient recycling technologies, and digital solutions – setting new standards for the industry. In our globally connected and locally rooted community, your ideas have the power to shape a better tomorrow for people. With us, you’re not just shaping the industry’s future; you’re shaping your own. Let’s get to work!

Heidelberg Materials is one of the world's largest integrated manufacturers of building materials and solutions with leading market positions in cement, aggregates, and ready-mixed concrete. We are represented in more than 50 countries with around 51,000 employees at almost 3,000 locations. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.