Technical Operations Manager

iDetect Group Pty Ltd; Gold Coast City; On-site; AUD 120,000 - 180,000; Full time

Job summary

iDetect is seeking a senior professional to lead business development, apply technical security expertise, and manage projects from quotation to delivery on the Gold Coast. You will oversee field teams and subcontractors while ensuring projects stay within scope, budget, and timeline.

The ideal candidate has extensive electronic security experience, strong CCTV/alarms/access control knowledge, and a proven ability to design and quote security projects up to $200,000.

Qualifications

• Extensive experience in the electronic security industry.
• Strong knowledge of CCTV, alarms and access control.
• Proven ability to design and quote security projects.
• Experience managing projects up to $200,000.
• Solid understanding of project costing and margins.
• Proven track record in developing and converting sales opportunities.
• Experience leading technicians, subcontractors or field teams.
• Strong customer relationships and communication skills.
• Excellent organisational and problem-solving skills.
• Current driver's licence and relevant security licences.

Responsibilities

• Build and manage a strong pipeline of new security opportunities.
• Develop relationships with builders, developers, commercial clients and existing customers.
• Conduct site inspections and develop technical solutions.
• Prepare and manage quotations for projects up to $200,000.
• Convert opportunities into profitable projects.
• Manage projects from quotation through to completion.
• Lead and manage Queensland technicians and subcontractors.
• Ensure works are completed in accordance with the quoted scope.
• Monitor project profitability, labour, materials and delivery timeframes.
• Maintain high standards of technical quality and customer service.

Skills

Security industry experience

CCTV expertise

Alarms knowledge

Access control knowledge

Project management

Job description

This is a senior role combining business development, technical security expertise, project management and field team leadership. The successful candidate will be responsible for developing a strong pipeline of work, accurately scoping and quoting projects, and ensuring jobs are delivered by technicians to the agreed scope, budget and timeframe.

Key responsibilities

• Build and manage a strong pipeline of new security opportunities
• Develop relationships with builders, developers, commercial clients and existing customers
• Conduct site inspections and develop technical solutions
• Prepare and manage quotations for projects up to $200,000
• Convert opportunities into profitable projects
• Manage projects from quotation through to completion
• Lead and manage Queensland technicians and subcontractors
• Ensure works are completed in accordance with the approved scope and quotation
• Monitor project profitability, labour, materials and delivery timeframes
• Maintain high standards of technical quality and customer service

About you

• Extensive experience within the electronic security industry
• Strong technical knowledge across CCTV, alarms and access control
• Demonstrated experience designing and quoting security projects
• Experience managing projects up to $200,000
• Strong understanding of project costing and margins
• Proven ability to develop and convert sales opportunities
• Experience managing technicians, subcontractors or field service teams
• Strong customer relationship and communication skills
• Excellent organisational and problem-solving skills
• Current driver's licence and relevant security industry licences and qualifications

About us

iDetect is a growing electronic security business specialising in CCTV, solar-powered security cameras, alarms, access control, monitoring and integrated security solutions.